Retail Team Supervisor

Decision Associates
Erie, PA

For more than 30 years, Romolo Chocolates has been crafting love through handcrafted chocolates, rich ice cream, and baked delights. As a family-owned company, we value quality, teamwork, and giving—to our customers, our team, and our community.

We’re looking for a Retail Team Supervisor who can blend great leadership with genuine hospitality, ensuring our chocolate shop, gift shop, and café run smoothly during evenings and weekends . Love leadership as much as you love chocolate? Join Romolo Chocolates as a Retail Team Supervisor and help shape a team that brings our exceptional confections and customer experience to life every day.

Why Romolo:

Join a family-owned team that values craftsmanship, care, and community. We invest in our people through training, support, and great benefits—because at Romolo Chocolates, every role helps craft love.

What You’ll Do:

  • Lead and support retail, café, and chocolate shop team members during evening and weekend shifts
  • Keep the store clean, stocked, and operating efficiently
  • Manage cash, breaks, and end-of-day procedures
  • Communicate clearly with leadership and team members throughout building
  • Model exceptional service and teamwork

Requirements

What You Bring:

  • Retail or restaurant leadership/keyholder experience
  • Strong communication and problem-solving skills
  • Comfortable in fast-paced, customer-focused settings
  • Dependable, adaptable, and ready to lead by example

Benefits

What You’ll Receive:

· Health, vision, dental insurance

· Paid time off (accrual basis), paid holidays, sick time

· Simple IRA plan with company match

Romolo Chocolates is an equal opportunity employer.

Posted 2026-01-15

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