Front Desk Concierge
Job Description
Job Description
We’re seeking a warm, professional, and detail-oriented Front Desk Associate to be the face of Crown & Raine. This team member will be responsible for creating a welcoming and seamless guest experience from the moment clients walk through the door.
Compensation:$12 - $20 hourly
Responsibilities:- Greet clients with warmth, professionalism, and poise
- Manage check-ins, check-outs, and appointment scheduling via booking software
- Answer phone calls, DMs, and emails promptly and knowledgeably
- Maintain a clean and organized front desk and lobby area
- Upsell services and products when appropriate
- Support stylists and spa staff by maintaining smooth day-to-day operations
- Handle transactions, gift card sales, and basic reporting
- Address client concerns with discretion and care, escalating when needed
- Previous front desk, salon/spa, or customer service experience preferred
- Polished, professional demeanor with excellent communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Proficient with booking systems and basic computer functions
- Passion for beauty, wellness, and hospitality
Crown and Raine is a specialized spa bar.
What We Offer:
- A beautiful, spa-inspired work environment
- Consistent marketing and great client demand
- Ongoing training and room for advancement
- Supportive team and leadership
- And more!
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