Team Lead
Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager, following established opening and closing procedures. Responsibilities include:
Ensures that Team Members work at a pace to maintain the restaurant’s established speed of service guidelines.
Ensures that workstations are clean at all times.
Ensures that cashiers follow cash handling procedures at all times.
Executes proper security and cash handling. Also, controls procedures and holds cashiers accountable to adhering to policies and procedures.
Ensures that Team Members monitor the dining room, restroom, parking lot and overall facility cleanliness.
Perform any of the tasks above as needed throughout shift
Addresses guest issues that may arise; consults with leadership regarding complex issues
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures.
Requirements:
18 years old or older
Previous customer service and leadership experience required
Demonstrate positive attitude, honesty, and excellent customer skills
Recommended Jobs
Program Manager III
R205397 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience…
Line Cook
P.M. Line Cook – Philadelphia Country Club (Gladwyne, PA) About Philadelphia Country Club: Philadelphia Country Club (PCC) is a Platinum Club of America recognized among the finest private clubs i…
MRI Technologist
Job Title: Nuclear Medicine Technologist - Days Location: Wilkes-Barre, Pennsylvania Job Category: Diagnostic Services, Radiology Schedule: Days Work Type: Full time Department: …
Connected Supply Chain - TMS Logistics, Manager Save for Later Remove job
Job Title Connected Supply Chain - TMS Logistics, Manager Job Category Operations Consulting Level Manager Specialty/Competency Operations Industry/Sector Not Applicable Job Type Regular …
Accounts Payable
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that car…
Information Technology IT Support Technician
Our Information Technology Support Technicians provide technical and administrative support for the company IT systems and a variety of software and hardware in use to maximize efficiency of the netw…
Youth Soccer Coach
WHO WE ARE: Soccer Stars Bucksmont & Mainline are the area's most popular youth educational soccer programs! Backed by over 20 years of experience, we teach the FUNdamentals of soccer using positive…
Bartender/Bar Specialist for Barley Creek Taproom & Pub
Description Looking for individuals to join our team who are fun, outgoing, self motivating, flexible, well rounded and can easily multi task. We would like to have you on our team if you have a s…
Assistant General Manager
The Assistant General Manager/Operations Manager oversees all hotel operations, staff management, and guest relations, serving as a brand ambassador. This role requires strategic leadership to foster …
NetSuite Account Manager - Emerging Markets - Austin
**Job Description** **About Oracle NetSuite** Do you want to advance your career with the world's first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified ap…