Engineering Manager

Meet Instinct 👋

Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software ( Instinct EMR ), an essential resource for expanding your knowledge and skills ( Clinician’s Brief ), clinical and pharmaceutical decision support ( Standards of Care & Plumb’s ), and an AI scribing platform ( ScribbleVet ). Combined, Instinct Science offers an ecosystem that veterinarians rely on for every aspect and stage of their careers.

At Instinct Science, we believe in leading with compassion. Our team, our customers, and their patients and clients are the foundation of everything we do. Our culture is guided by our U.C.A.R.E. values, which serve as our daily compass:

• Urgency : We move with speed because our mission is too important to wait. Urgency means prioritizing high-impact work, making timely decisions, and being highly responsive to our customers, partners, and fellow employees.
• Customer First : We’re our customers’ (and this profession’s) biggest fans. We put them first and obsess over helping them solve their challenges.
• Act with Grace, Not Teeth : We treat people with kindness, humor, humility, and assume good intent. We ask what we would want if we were in the other person’s shoes.
• Right Things, Right Reasons : We take ownership of all tasks, big and small. When we make mistakes, we own them, fix them quickly, and learn.
• Excellence is in our DNA : We hold ourselves and each other to high standards because our work is too important to do otherwise.

If these values speak to you, you might be a good fit for our Engineering Manager opening.

A Sneak Peek of Your Role 🔭

This job, and the team at Instinct, is remote.

As an Engineering Manager, you will lead talented teams of software engineers specializing in designing and developing modern veterinary software that serves thousands of users in animal hospitals across the globe. You will manage several cross-functional, highly-collaborative teams to deliver quality software that solves real problems for our customers. You will be responsible for guiding, mentoring, and empowering your team to deliver high-quality software while fostering a positive and productive remote work environment. Our teams have a deep understanding of their domains and work to deliver value with minimal overhead. We prize excellence, creativity, and accountability and in return provide autonomy and an environment to do your best work.

What You’ll Do 🐱‍💻

• Manage a team of senior and mid-level software engineers specializing in React/Typescript, GraphQL, Elixir, and AWS.
• Provide technical guidance, mentorship, and career development support to team members.
• Conduct regular 1:1 meetings to discuss performance, goals, and career growth.
• Conduct performance reviews and provide constructive feedback.
• Foster a collaborative and inclusive team environment, promoting knowledge sharing and open communication.
• Champion our remote-first culture, ensuring effective communication and collaboration across distributed team members.
• Collaborate with product managers and other stakeholders to define project scope, timelines, and deliverables. Monitor project progress, identify potential roadblocks, and implement solutions.
• Identify and implement technical and process improvements to enhance team efficiency and productivity.
• Participate in the hiring process for engineering roles, including interviewing candidates.
• Onboard new team members and provide them with the resources and support they need to succeed.

Who You Are 🐱‍💻

Must Haves:

• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• 3+ years of experience managing remote software engineering teams.
• 5+ years of experience as a full-stack software engineer, preferably with experience in our technology stack (React/Typescript, GraphQL, Elixir, AWS).
• Proven ability to lead, mentor, and motivate engineering teams.
• Comfortable providing constructive feedback and celebrating success.
• Strong understanding of software development methodologies (e.g., Agile, Scrum).
• Excellent communication, interpersonal, and problem-solving skills.
• Experience working in a remote-first environment.
• Passion for building high-quality software and fostering a positive team culture.

Nice-to-Haves:

• Deep knowledge of Elixir or Erlang for back-end development and Typescript/React for front-end development
• Experience in the Veterinary industry

How Instinct will Care about YOU 🌞

• We offer a supportive and caring work environment.
• We are transparent, open, honest, and empathic, both internally and externally.
• We pay our team well.
• We offer medical, dental and vision benefits and 401K with match.
• We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
• We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
• We provide all-expense-paid time throughout the year together, including at our annual retreat.

Base Compensation range for this role is $140,000 - $170,000.

Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.

If you require accommodations throughout any part of the pre-employment process, please contact our People team at [email protected]