Stadium Event Assistant (Game Day)
- Assist the Acrisure Stadium Operations team with various operational tasks for all 2026-2027 Pittsburgh Steelers and Pitt Panthers home games.
- Assist in game day setup including staff check-in, material prep, building checks, and pregame hospitality assistance.
- Participate in pre-event meetings outlining objectives, timelines, and responsibilities.
- Enforce all Acrisure Stadium safety and security policies and procedures.
- Learn first-hand how to handle customer service inquiries professionally and accurately to create exceptional fan experience.
- Shadow and assist all stadium operations departments (Club Events, Suite Ops, Guest Experience, Event Ops, Ticket Ops, Entertainment Ops, Facility Ops).
- Assist with execution of marketing and promotional game day elements.
- Provide and discuss post-event feedback regarding opportunities to improve the game day operation.
- Opportunity for additional events including Steelers Fashion Show, Hall of Honor Weekend, Alumni Weekend, game day staff training sessions, WPIAL football, private events, and more.
- Ability to maintain a flexible work schedule including nights, weekends, and holidays.
- Eagerness to learn and grow in the fast-paced sports and entertainment industry.
- Professionalism, friendliness, and a strong work ethic.
- Attention to detail and proactive approach in providing excellent customer service to all guests and fans.
- Must be comfortable working independently as well as in a team setting.
- Strong written and verbal communication skills.
- Able to stand and work outside for long periods of time and walk long distances.
- Early access and consideration for Spring, Summer, and Fall seasonal internship opportunities.
- Opportunity to work alongside a passionate and diverse team while gaining hands-on experience in the sports and entertainment industry.
- Access to work exclusive events and behind-the-scenes experiences at Acrisure Stadium.
- Speaker panels and networking opportunities focused on professional development with front office executives.
- Eligible for a variety of game day staff incentive programs.
- Potential to receive academic credit. Hours expectations 120-180.
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