Account Service Representative

**Job Title: Customer Service Liaison in Hospitality**

**About Us:**
Join a growing and successful regional family-owned hospitality company that has been serving customers since 1934. We pride ourselves on providing exceptional service and creating lasting relationships with our valued clients. We are looking for an enthusiastic individual to join our team and help us continue our tradition of excellence.

**Position Overview:**
As a Customer Service Liaison, you will be the face of our company, responsible for ensuring clear and consistent communication between our team and a specific group of hospitality customers. Your role will involve service coordination, inventory control, and ensuring complete customer satisfaction. We are seeking someone who is passionate about the hospitality industry and is eager to contribute to our mission of delivering outstanding service.

**Key Responsibilities:**
- Serve as the primary point of contact for assigned customers, fostering strong relationships built on trust and open communication.
- Monitor and evaluate all products and services provided to customers, ensuring their complete satisfaction.
- Actively seek opportunities for improvement in service delivery and customer experience.
- Identify and address sources of unnecessary expenses, proposing effective solutions.
- Collaborate with team members to create a positive and productive work environment.

**Qualifications:**
- High school diploma or equivalent.
- Valid driver's license with an excellent driving record.
- Ability to lift, push, and pull up to 50 pounds.
- Strong communication and organizational skills.
- Proficient in Microsoft Word, Excel, and Outlook.
- Comfortable communicating with all levels of management and stakeholders.
- A positive attitude and enthusiasm for the hospitality industry.

**What We Offer:**
- A comprehensive benefits package, including Medical, Dental, Vision, Short-Term Disability, Life Insurance, and a 401k plan with a generous company match.
- A company car and mobile phone.
- Paid vacation time to recharge and enjoy life outside of work.

**Our Commitment:**
We are dedicated to resource conservation and social responsibility, ensuring that our services help customers achieve their business goals while minimizing their environmental impact. We value customer-oriented, team-driven, and motivated individuals who contribute to the overall growth of our business.

**Equal Opportunity Employer:**
We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

If you are ready to take on a rewarding role in the hospitality industry and make a difference, we would love to hear from you!
Employment Type: Full-Time
Salary: $ 40,000.00 50,000.00 Per Year