Program Manager III- C&IB Technology

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA or Dallas, TX.

We are seeking a highly experienced Program Manager III to support C&IB's Technology Execution function within the President's CIO group Business Management organization. This role operates at a strategic and executive level, driving enterprise-wide program visibility and reporting, influencing senior leadership, and ensuring alignment of critical technology initiatives with organizational priorities and target business outcomes.

This role will act a program leader and coach helping shape executive narratives, and deliver high-impact communications for senior leadership and board-level audiences. The ideal candidate combines deep program management expertise with exceptional storytelling, executive presence, and the ability to curate and simplify complex data into clear, actionable insights.

Key Responsibilities

• Support end-to-end oversight of complex, multi-workstream strategic technology programs.

• Ensure program delivery aligns with enterprise goals, timelines, budgets, and expected business outcomes.

• Own development of executive-ready presentations, board materials, and strategic briefings.

• Translate complex program data into clear, concise, and compelling narratives for CIOs and board members.

• Deliver polished, high-quality decks with strong storytelling, data visualization, and actionable insights.

• Promote best practices across planning, governance, risk management, and execution disciplines.

• Partner directly with senior leaders and business stakeholders to align priorities and drive decision-making.

• Act as a trusted advisor to leadership on program health, risks, and trade-offs.

• Design and deliver enterprise-level program reporting frameworks, dashboards, and KPIs.

• Synthesize financials, resource data, and delivery metrics into forward-looking insights and recommendations.

• Drive consistency and rigor in program reporting across initiatives.

• Oversee budget forecasting, financial tracking, and resource strategy across large-scale programs.

• Identify optimization opportunities across cost, capacity, and delivery performance.

• Establish and enforce program governance frameworks, standards, and controls.

• Champion and enhance Agile Ways of Working (Scrum, Kanban, SAFe) across large programs and portfolios.

• Drive scalability, efficiency, and continuous improvement across delivery teams.

Qualifications:

• Program/project management experience in technology, operations, or enterprise environments.

• Demonstrated experience supporting CIOs, executive leadership, and board-level stakeholders.

• Proven ability to create/curate and present executive-level and board-quality materials with strong storytelling and visual clarity.

• Experience coaching and mentoring program/project managers and leading through influence.

• Advanced expertise planning and managing large-scale, complex programs with multiple dependencies and cross-functional teams.

• Strong financial acumen with experience in budgeting, forecasting, and portfolio management.

• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe) and scaling practices.

• Exceptional communication, presentation, and stakeholder management skills.

• Proficiency with program management tools, reporting platforms, data visualization tools, and agents (e.g., copilot, Claude)

• Advanced PowerPoint / storytelling and executive communication expertise

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m.

• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.

• Oversight and reporting for the program budget while working to ensure success of the program.

• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.

• Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Agile Methodology, Client Counseling, Decision Making, Program Management, Program Reporting, Results-Oriented, Stakeholder Engagement, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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