Customer service representative

Kelly Services is hiring a Customer Service Specialist/Office Administrator in Aston, PA!

We're seeking a collaborative, detail-oriented professional to support customer inquiries, order processing, and office administration in an industrial distribution environment. This is a great opportunity for someone with strong communication and organizational skills who enjoys solving problems and supporting clients.

Position: Customer Service Specialist/Office Administrator

Location: Aston, PA

Schedule: Monday-Friday | 8:00 AM - 4:30 PM

Pay Rate: $21/hour

Assignment Type: Temp to Hire

Key Responsibilities:

• Address incoming calls, emails, and customer requests related to quotes, orders, deliveries, returns, credits, and product selection

• Accurately enter invoices, production orders, credit applications, purchase orders, and quotes in the company's ERP system

• Verify product pricing, order terms, and shipping dates; communicate updates to customers in a timely manner

• Support finance and sales teams to resolve customer account issues, order discrepancies, and expedite requests

• Maintain thorough and accurate customer files and records

• Participate in training on products, processes, and order management systems

• Assist with office administration and other tasks as needed

Qualifications:

• Minimum 2 years of customer service or order processing experience in an office or industrial environment

• Proficiency in MS Office and Outlook; strong data entry skills required

• Excellent verbal and written communication skills

• Strong organizational talent and attention to detail; able to manage multiple priorities

• Associates Degree preferred

• Experience with Epicor Prophet 21 or similar ERP a plus

If interested, please apply to this job or reach me directly at [email protected]

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.