Senior recovery analyst

General information

Ref # 20947

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

The Sr. Investigations Recovery Analyst is responsible for investigating and recovering funds lost due to fraudulent activities. This role involves analyzing fraud cases, collaborating with internal and external stakeholders, and implementing strategies to maximize recovery efforts. The analyst will also ensure compliance with relevant laws and regulations while maintaining high standards of performance and accountability.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

Key Responsibilities:

• Conduct thorough investigations of fraud cases to identify recovery opportunities.
• Collaborate with fraud investigators, legal teams, and external agencies to support recovery efforts.
• Analyze data to detect patterns and trends in fraudulent activities.
• Develop and implement strategies to enhance recovery processes and outcomes.
• Advise on the establishment of internal controls, policies, and procedures to prevent future fraud.
• Ensure compliance with Federal and State laws and regulations related to fraud recovery.
• Maintain up-to-date knowledge of industry best practices and emerging trends in fraud recovery.
• Provide advice on the detection and investigation of various types of fraud, including but not limited to, credit card fraud, identity theft, money laundering, and cyber fraud.
• Provide SAR guidance on cases requiring a SAR discovered during recovery efforts.

The Skills You Bring

• 3+ years of fraud and SARs experience in financial services required.
• Work related experience should consist of in-depth background in bank fraud investigations of all types of forgery claims and schemes (i.e., kite schemes, counterfeit checks, forgeries, wires, ach, etc.), banking operations, government regulations, basic knowledge of UCC codes and industry defenses to adverse claims.
• Proven knowledge of regulatory Suspicious Activity Report experience - must have skills related to identifying, analyzing, and reporting suspicious activities that may indicate fraud, money laundering, or other financial crimes.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry.
• Ability to make appropriate judgments and decisions with limited guidance
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Proficiency in data analysis tools and software.

Skills: * Detail-oriented with strong organizational skills.

• Ability to work independently and as part of a team.
• High ethical standards and integrity.
• Strong decision-making and critical-thinking abilities.

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 70000

Experienced: 85000

Expert: 100000

Incentive Compensation: This position is eligible to participate in our annual incentive plan