Patient Services Specialist

A growing corporate healthcare firm is conducting a confidential search for a Client Services Representative to provide patient and provider support for healthcare billing and account management. This entry-level role is perfect for a motivated professional who enjoys helping patients navigate their healthcare and insurance needs in a supportive, team-oriented environment.

Key Responsibilities

• Handle inbound communications from patients, providers, and insurance companies.
  

• Provide troubleshooting and website support for account holders, including login and navigation assistance.
  

• Update patient account information and provide status updates during each interaction.
  

• Connect patients with in-network providers and explain billing or insurance details clearly.
  

• Contact healthcare providers and insurance carriers to resolve patient issues as needed.
  

• Ensure compliance with HIPAA and other healthcare privacy regulations.
  

• Perform various administrative and customer service tasks to support smooth operations.
  

Required Qualifications

• Effective and professional verbal and written communication skills.
  

• Strong customer service orientation and professional demeanor.
  

• MediClear Certification (or equivalent healthcare compliance credential) required.
  

• Proficiency with Microsoft Office programs (Word, Excel, Outlook).
  

• Prior help desk, customer service, or healthcare internship experience strongly preferred.
  

• Excellent organizational skills with the ability to multitask in a fast-paced environment.
  

Compensation & Benefits

• Competitive salary with 401(k) company match .
  

• Comprehensive health, dental, and vision insurance.
  

• Paid time off and company holidays.
  

• Flexible work schedule with no weekend requirements .
  

• Supportive and collaborative workplace with opportunities for growth and advancement.