Customer Engagement Specialist
Customer Engagement Specialist (CES) – 100% Remote
Base Salary: $70,000–$80,000
Total Compensation Potential: $100,000–$120,000
Location: Remote
Recruiter: Eagle Staffing Company (on behalf of our client)
About the Role
Eagle Staffing Company is recruiting a motivated Customer Engagement Specialist (CES) for a high-growth organization. This is a 100% remote, phone-based, outbound sales role ideal for a true hunter who enjoys prospecting, cold calling, and building pipeline—without closing deals.
This role offers strong earning potential, clear expectations, and long-term stability for sales professionals who value mastery and consistency.
Key Responsibilities
- Make high-volume outbound cold calls to new business prospects
- Re-engage existing customers to identify expansion or upgrade opportunities
- Introduce products at a high level and assess interest and timing
- Navigate gatekeepers and confidently engage decision-makers
- Qualify leads based on established criteria (timing, budget, decision-maker access)
- Document activity and outcomes in Salesforce or a similar CRM
- Submit qualified leads to senior sales consultants for follow-up
- Maintain consistent daily activity and follow-up cadence
Qualifications
- 2–3 years of B2B outbound, quota-carrying sales experience
- Strong hunter mindset with comfort handling rejection
- Experience selling a tangible product preferred
- Backgrounds from Paycor, Paycom, ADP, Xerox, Cintas, or similar a plus
- Strong phone communication and rapport-building skills
- Coachable, competitive, and self-motivated
- CRM experience (Salesforce preferred)
Why Join
- 100% remote role
- No closing pressure—focus on prospecting and qualification
- Competitive base salary plus commission
- Structured environment with clear expectations
- Opportunity for long-term growth and stability
Impact
The Customer Engagement Specialist is a critical driver of the sales pipeline, creating first impressions, opening doors, and fueling revenue growth.
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