Powersports Service Advisor
Job Description
Job Description
We are seeking a dedicated and skilled Service Advisor to join our team. The ideal candidate will possess mechanical knowledge, parts knowledge and experience in vehicle maintenance. This role requires a combination of technical expertise, problem-solving skills, and the ability to communicate effectively with customers regarding their vehicle needs.
Duties
- Greet customers in a courteous and friendly manner
- Accept customers powersports unit and determine customer's servicing needs.
- Assist customers with parts and accessories purchases including offering additional product that may compliment the customers current unit.
- Communicate job status with customers and accept payment for services.
- Assist in sales by providing customers with information about services offered, promoting additional services when appropriate.
- Collaborate with team members to improve service efficiency and customer experience.
- Proven experience as a service writer with a strong background in vehicle maintenance, and parts knowledge.
- Excellent communication skills for interacting with customers and team members.
- A valid driver's license with an M endorsement is preferred; but not necessary.
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