Technology Systems Enablement Specialist

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The Technology Systems Enablement Lead supports the management, optimization, and adoption of core business systems and tools within the Technology department. This role partners with crossfunctional teams to ensure project and development management platforms such as Jira and Airtable are wellconfigured, easy to use, and aligned to business needs.

The role also focuses on improving visibility through dashboards and reporting, bringing data together from multiple sources, and supporting technology adoption through handson training and enablement. This includes creating practical training materials, leading tool walkthroughs and onboarding sessions, and facilitating office hours, if needed. Candidates should be comfortable speaking to and facilitating sessions for small to mediumsized groups, both virtually and in person.

The position supports enablement for both existing platforms and emerging technologies, including AI tools such as Copilot or Claude, with an emphasis on realworld use cases and best practices. This role is wellsuited for someone who enjoys working at the intersection of systems, data, and people, and who brings clear communication, approachability, and a strong interest in helping others adapt to new and emerging technology. This candidate must be adaptable to a rapidly changing technology landscape and comfortable adjusting priorities, tools, and approaches as platforms evolve.

This role reports to the Director of Technology Operations.

Systems Administration and Operations

Dashboards, Reporting, and Data Visibility

Training and Technology Enablement

Communications and Stakeholder Engagement

Required Qualifications

Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition, with the exception of New York City. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $93,000 - $151,000

Base salary range for New York City, NY: $106,000 - $174,000

The application deadline is June 30, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.

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FLSA Status:

Exempt

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