Client Coordinator

Pristine Home Care is dedicated to delivering compassionate, high-quality care to our clients and providing a supportive environment for our staff. As we grow, we seek a Coordinator who will help uphold our standards and support our team with professionalism and empathy. You will be the communication bridge between team members, supervisors, and clients, ensuring every detail is managed professionally. At Pristine Home Care, LLC we truly believe that your family is our family!

Key Responsibilities

• Case Management Support: Supervise and maintain accurate, up-to-date case management notes addressing personal issues and workplace situations affecting staff, including those related to patient care.
• Staff Support: Serve as a primary point of contact for staff, addressing concerns with discretion, empathy, and in accordance with company policy.
• Communication Liaison: Act as a communication bridge between care teams, supervisors, and clients, ensuring information flows accurately and confidentially.
• Issue Resolution: Identify and address problems as they arise, escalating matters appropriately to supervisors or management.
• Compliance and Documentation: Ensure all records and documentation meet organizational standards for accuracy, thoroughness, and confidentiality.
• Scheduling Assistance: Collaborate on scheduling to ensure appropriate coverage and efficient allocation of staff resources.
• Continuous Improvement: Proactively suggest process improvements to enhance care quality and staff satisfaction.

Required Skills, Qualification and Experience

• Strong organizational and time-management skills.
• One year experience as a Coordinator
• GED or High School Diploma (Bachelor’s degree preferred)
• Excellent written and verbal communication abilities.
• Proficiency in maintaining accurate records and handling confidential information.
• Problem-solving attitude with an empathetic, team-oriented approach.
• Experience in home care, healthcare administration, or a related field is an advantage.
• Comfort using scheduling and documentation software (training provided if needed).
• The role requires proficiency in using a personal computer, calculator, multi-line telephone system, cell phones, and other standard office equipment.

What We Offer

• Competitive compensation and comprehensive benefits package.
• A collaborative, supportive team culture with access to ongoing professional training.
• Personal development and growth opportunities within an innovative and expanding organization.
• The chance to do meaningful work that directly benefits our community.
• Clear pathways for advancement and promotion in recognition of outstanding performance.

Ready to help our teams deliver exceptional care? We’d love to hear from you!

Apply now and join Pristine Home Care in making a real difference every day!

For any further information or queries, you can also reach us at [email protected]

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: In person