COMMERCIAL SALES MANAGER - REGION 1

General Purpose:

To represent the commercial marketing interests of the business of GLOCK, Inc. in assigned territory. To promote company products and further sales of company products in assigned territory (Region ME, VT, ME, NH, VT, MA., RI, CT, NY, NJ, PA).

Supervisory Responsibilities:

• None

Duties and Responsibilities (other duties may be assigned):

• In the commercial market, establish and develop relationships with active retail firearms business to promote company product, distribute product information to assist with sales, and provide company information to owners and sales personnel.
• In law enforcement agencies, establish and develop relationships with persons tasked to recommend firearms for department procurement and deployment and to utilize customer relationships to stay abreast of and report customer concerns relative to potential product issues to the Regional Manager, National Sales Manager and GLOCK Warranty Department.
• Conduct demos and product information presentations in connection with soliciting sales.
• Quickly report customer complaints to the appropriate department and report adverse conditions that exist in assigned territory which could have a negative effect on company sales.
• Communicate and coordinate with the In-house Commercial, Stocking Dealer and Range Program Departments.
• Represent GLOCK, Inc. in a professional manner at trade shows, GSSF (League) matches, GLOCK days and other business functions to promote products and to provide technical information and demonstrations to current and prospective customers.
• Demonstrate GLOCK, Inc. products to Stocking Dealer’s Sales Staff.
• Update calendar with work schedule and share with the Regional Manager and National Sales Manager.
• Submit weekly expense reports to the Accounting Department.
• Submit monthly activity and summary reports to the Regional Manager.
• Analyze and control expenditures to conform to budgetary requirements.
• Travel extensively by car and spend a minimum of 3 nights per week away from home (including some weekends).
• Effectively organize time and multitask numerous projects at one time.
• Works within an approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
• Analyze market and competition to identify sales opportunities.
• Must have the ability to provide superior customer service.
• Must be completely familiar with the GLOCK pistol to solicit sales by providing technical information and demonstrations to current and prospective customers.

Qualifications/Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities.

Competencies:
Leadership Communication Relationship Management
Ethical Practice Critical Evaluation Time Management
Conflict Resolution Analytical Thinking Adaptability

Education and/or Experience:
High School Diploma or GED
3 - 5 years related experience and/or training
Manual dexterity to handle small tools and parts
Complete understanding of the physical workings of a firearm
Computer literate with knowledge of such software programs as Microsoft Office, CRM, etc.
General office and good telephone skills
Excellent verbal and written communication skills

License and Certifications:
Must have a valid Driver’s License and be able to obtain a passport

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to qualified employees and applicants with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to lift and carry boxes up to 50 pounds. The employee is regularly required to sit for long periods of time and also required to stand for long periods of time. The employee is regularly required to use fingers and hands to demonstrate products and to use computer keyboard.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outdoor activities to include sales promotions and range demonstrations. Home office, distributor office and warehouse environments to include retail, law enforcement agencies and trade show establishments. Employee will regularly travel by vehicle and Air.

Equal Opportunity Employer:
GLOCK, Inc. is an equal opportunity employer. Employment decisions at GLOCK, Inc. will be based on merit, qualifications, and abilities. GLOCK, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, creed, color, religion, national origin, sex (including pregnancy, childbirth, and parenting status), age, disability status, marital status, sexual orientation, gender identity or expression, citizenship status, genetic information, protected veteran status or any other characteristic prohibited by law. In addition to a commitment to provide equal employment opportunities to all qualified individuals, GLOCK, Inc. has established an affirmative action program to promote opportunities for individuals in certain protected classes throughout GLOCK, Inc.

GLOCK, Inc. is committed to providing reasonable accommodations for applicants and employees to participate in the job application or interview process.
To request a reasonable accommodation to apply or interview for an open position, please send an email to our HR Team at [email protected] with the following information:

• Your full name
• Your contact information
• A description of your accommodation request