Shelter Site Lead

Community Family Advocates
Pittsburgh, PA

Shelter Site Lead

Purpose: The purpose of this position is to provide operational and service delivery leadership for winter shelter site, including supervision and oversight of the Shelter Site Workers.

Responsibilities: Under the direction of the Shelter Director, provides operational leadership during shift to the winter shelter site, ensuring a safe and welcoming, low-barrier environment is created and maintained.

Duties include:

  • Providing direction and training to shelter staff to ensure that the shelter site is set up and broken down (dependent on shift) successfully and completely each day.
  • Ensuring that shelter intake processes are completed daily, including data collection and data entry into the County’s Homeless Management Information System (HMIS)
  • Ensuring that the coordination of transportation services to and/or from the shelter site occurs effectively.
  • Ensuring that meal and other resources are provided effectively to shelter guests.
  • Along with Shelter Director (when on-site), working with Shelter site workers, relevant partners and shelter guests to de-escalate situations as needed and engaging with shelter guests, as needed, to ensure needs are met and a safe and welcoming environment exists.

Qualifications:

Ability to:

  • Follow and implement requests received from supervisor with little or no supervision.
  • Adapt to change, negotiate compromise and tolerate ambiguity.
  • Build effective relationships with others who can help with work related goals.
  • Be sensitive in human interactions to diversity inclusiveness.
  • Lift up to 50 pounds

Schedule:

  • Position will begin November 18 through Mid-March
  • Available for five shifts per week.
    • The shelter will be open seven days per week. First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.


Compensation and Benefits:

  • $32- $35 an hour
  • 401k Match
  • Paid Time Off

Posted 2025-09-10

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