Quality Mgr

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

SUMMARY

Manages and directs the Operations site toward its primary quality objectives, based on product and profitability goals, by performing the following duties personally or through subordinate managers.

Duties and Responsibilities

• Guide the organization to follow the quality policy and principles.
• Actively communicate, support, and drive the quality goals and strategies, to motivate the organization towards a culture of continuous improvement and customer satisfaction.
• Supervises and manages all quality-related activities at the site with the goal to continuously maintain and improving customer satisfaction.
• Communicates actively with external and internal stakeholders, as well as internal functions and members within the organization to drive quality improvement.
• Supports the investigation of customer and internal customer complaints for appropriate customer issue resolution based on severity or the complaint and customer requirements, up to and including containment processes and corrective and preventive actions.
• Supports the investigation of quality nonconformities relating to vendor products, process, and service issues.
• Support company strategies and lead in site quality improvement processes, utilizing various tools including RCCA, 5 Whys, and COPQ metrics.
• Leads and or participates in customer, external and vendor audits and improvement efforts.
• Responsible for facility ISO controls and protocols.
• Responsible for maintaining all necessary product inspection equipment, including calibration and maintenance.

Managerial Responsibilities:

Directly manages local quality as applicable. Reviews the structure of the quality organization and implements new ideas to lead the team towards doing things right. Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

EDUCATION, EXPERIENCE and COMPENTENCIES

• Bachelor’s degree in engineering or business.
• Six Sigma certification or equivalent work experience in Six Sigma practices.
• Lean Manufacturing
• The ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
• Basic knowledge of Excel, Word, Power Point and SAP.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Apply Now!

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class .

Please be aware of recruitment scams. Klöckner Pentaplast will never ask candidates to provide payments, bank details, national identification numbers, or any other sensitive personal information during the interview process. If you're unsure about the legitimacy of a communication claiming to be from kp, please contact us directly at [email protected].