Project Support Associate - Allentown, PA

Work Schedule

Environmental Conditions

Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

A Day in the Life

Join our team at Thermo Fisher Scientific and contribute to advancing clinical research. As a Client Services Project Manager I, you'll support clinical trials by managing project documentation, coordinating supply chain activities, and ensuring consistent delivery of services. Work closely with internal teams and clients to support study success while maintaining the highest quality standards. You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations.

Keys to Success

Education:

• High School Degree required plus 3 years of experience
• Associates Degree preferred

Experience:

• Requires understanding and competent use of SOPs required by company Quality standards.

• Requires excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines.

• Requires strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.

• Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.

• Requires ability to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, TrackWise).

Knowledge, Skills, Abilities:

• proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milestones and critical path activities and responsibilities.

• Prefer in depth understanding of clinical trials.

• Prefer Certification in Project Management by a recognized institution in project management.

• Mastery of skills required to read, understand, and adhere to the SOPs and policies of a GMP environment