Commercial Services Team Leader

Almac Group
Audubon, PA

Almac Group is currently seeking a Commercial Team Leader for our Audubon, PA location. The Commercial Team Leader will provide leadership for all activities associated with ongoing commercial product support and deliveries at Almac Pharma Services in Audubon. The Commercial team coordinates all aspects of customer projects through the sales order management process and manages routine supply from product launch through end of product lifecycle. The commercial team Leader oversees a team of Project managers and coordinators who are responsible for a portfolio of projects and clients. The role will work closely with all Almac Pharma Services packaging sites and will work closely with the Packaging operational teams, Quality, Business Development, and the Client Management team.

Responsibilities include but are not limited to:

  • Lead the commercial services function within Client Services to provide the best client experience, ensure activities are delivered to the highest possible standard in alignment with the global network. Ensure Sales order management process is executed in compliance with global standards and communicated with clients and internal stakeholders.
  • Manage revenue budgets and client billings, including budget reporting and adherence for themselves and their direct reports.
  • Ensure activity scope changes, additions or new works are appropriately appraised and quoted for accordingly
  • Standardize Commercial Management systems and processes in coordination with the global Client Services team. Identify, develop and share best practice project processes, tools and templates to achieve optimal effectiveness and efficiency with activities delivered to the highest possible standards
  • Provide sound leadership to staff by exemplifying the Almac Mission, Vision and Values and leading with integrity. Recruit, train and develop your team to achieve highly effective levels of client management and project delivery.

Qualifications:

Required Experience / Education:

  • Bachelor’s degree in science or business related discipline.
  • 3+ years of experience within a Business/Client or Account Management role within the pharmaceutical industry
  • 1 year of management experience

Preferred Experience / Education:

  • 1+ years of experience of sales order processing within an ERP system
  • 1+ years of supply chain management experience

What can Almac Group offer you?

  • Medical , Vision & Dental benefits from the 1st of the month following start date
  • 20 days PTO per year , accrued monthly following start date
  • 12 holidays per year as well as one day for Annual Diversity Day
  • Company paid Long and Short-term disability along with Life Insurance
  • 401k company contribution
  • Hybrid work available for applicable roles
  • Professional development programs/ continuous learning opportunities

Want to see our latest job opportunities? Follow us on LinkedIn

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing over 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.

Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.

EEO is the Law

EEO is the Law GINA Supplement


Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at [email protected] to request assistance.

Posted 2026-04-15

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