Manager, Operations, Union II

ABOUT OUR COMPANY
Philadelphia was awarded the 16th Major League Soccer franchise in February, 2008 and the team was officially announced as the Philadelphia Union in May, 2009. Owned and operated by Union Sports and Entertainment, the group launched the Philadelphia Union's inaugural season in 2010 and opened what is now Subaru Park in June, 2010. Subaru Park is an 18,500 seat, world-class soccer specific stadium that sits beautifully along the Delaware River at the base of the Commodore Barry Bridge and is only 15 miles from downtown Philadelphia.

Founded in 2015 as Bethlehem Steel FC, Philadelphia Union II is the official affiliate of the Philadelphia Union. The team competed for five seasons in the USL Championship (the first three as Bethlehem Steel FC) before joining the inaugural MLS Next Pro league in 2022.

Philadelphia Union’s culture and brand positioning of Young, Fearless, Challengers differentiates us from others and focuses our vision to be unafraid and defy the ordinary. Union Sports and Entertainment is relentlessly pursuing excellence both on and off the field and will lead the way, set the standards and share the glory. Our connection to Philadelphia is symbolized in the Club’s crest as the snake, colors, shield, slogan and thirteen stars all represent Philadelphia as the original capital city and its call to action during the American Revolution.

ABOUT THE ROLE
The Manager, Operations, Union II is responsible for the day-to-day operational execution of Philadelphia Union II. This role ensures that all logistical, administrative, and compliance-related aspects of Union II are handled at a professional standard, allowing technical staff and players to focus fully on performance and development.

The position is primarily execution-focused, supporting established operational systems, budgets, and strategic direction set by senior leadership. The role requires strong organizational skills, attention to detail, and the ability to manage complex logistics in a fast-paced professional soccer environment.

RESPONSIBILITIES
Union II Operations

• Serve as the primary point of contact for daily Union II operational matters.
• Manage team scheduling, travel, logistics, matchday operations, and facility coordination.
• Oversee MLS NEXT Pro administrative requirements including roster management, league reporting, and compliance.
• Coordinate player movement between Academy, Union II, and First Team in collaboration with technical and performance staff.
• Support onboarding and offboarding of Union II players and staff.
• Coordinate player services including housing, transportation, documentation, and relocation support.
• Assist with immigration and visa processes for international players in coordination with club leadership.

Operational Execution & Coordination

• Implement and maintain established operational workflows, policies, and procedures.
• Ensure accurate communication of schedules, travel details, and operational updates to players and staff.
• Work closely with coaching, medical, performance, and scouting departments to support daily operations.
• Identify operational issues proactively and escalate as appropriate.

Budget & Expense Management

• Administer Union II operational budgets in alignment with approved financial plans.
• Track expenses related to travel, housing, matchdays, and team operations.
• Submit accurate expense reporting and documentation in a timely manner.
• Support cost-conscious decision-making while maintaining professional standards.

Facilities & Matchday Support

• Coordinate Union II facility usage, training schedules, and matchday logistics.
• Work with internal and external partners to ensure smooth execution of home and away matches.
• Support compliance with league and facility requirements.

Communication & Professional Standards

• Maintain clear, timely, and professional communication with players, staff, league officials, and partners.
• Represent the Philadelphia Union with professionalism in all operational interactions.
• Uphold confidentiality and discretion in all matters involving players, staff, and club operations.
• Adhere to the cultural and professional standards of the organization.

Other Duties

• Support additional operational needs as assigned throughout the competitive calendar.
• Assist with special projects related to Union II operations when required.

QUALIFICATIONS

• Experience in professional, collegiate, or elite academy soccer operations.
• Strong organizational and administrative skills with attention to detail.
• Demonstrated ability to manage logistics, scheduling, and competing priorities.
• Basic financial competence, including expense tracking and budget administration.
• Strong written and verbal communication skills.
• Ability to work evenings, weekends, and holidays in line with the soccer calendar.
• Comfortable working independently within established systems and reporting structures.
• Experience with MLS NEXT Pro, MLS, USL, NCAA, or elite academy environments preferred.
• Bachelor’s degree required.
• Proficiency in Microsoft Office; experience with operations and scheduling platforms preferred.
• Bilingual (English/Spanish) is a plus.

This position requires valid criminal background clearances in the state of PA:

• PA Child Abuse History Clearance
• PA State Police Criminal Record Check
• DHS Fingerprints
• Annual Safe Sport Certification

OUR PERKS

• Comprehensive benefits package including three medical options, vision and dental coverage, including flexible spending & health savings accounts.
• Pre-tax and Roth 401k (up to 4% is matched, after elimination period).
• Company-paid life insurance and disability.
• Access to licensed therapists via the virtual mental health platform, Tava Health, available to all employees and their dependents.
• Wellness reimbursements through IBX.
• 50% Union merchandise discount.
• Other league and partner discounts.
• Complimentary or discounted tickets.
• 24/7 state-of-the-art Fitness Center, locker rooms, and Sportsplex.
• On-site Café with grab-and-go options, salad bar, and grill!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Not sure you meet every requirement? Championship teams are built on diverse strengths. If you’re passionate about sports and excited about this role, we want to hear from you!

Job Questions:

1. How did you hear about this position?

2. Are you able to work nights and weekends?

3. What is your desired salary?

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