Account Growth Manager

Vitalant is currently seeking a full-time Account Growth Manager to support our Donor Recruitment team. This teammate is responsible for achieving assigned annual and monthly blood drive booking targets by managing existing accounts, pursuing leads and determined the viability of new blood drive opportunities.

The Account Growth Manager will collaborate closely with Donor Recruitment, Planning & Scheduling, and operational leadership to ensure productive blood drives are secured and successfully executed to meet established collection goals.

Key Responsibilities

• Secure and schedule productive blood drives that meet predetermined booking goals

• Manage outreach to existing, warm, and cold accounts to develop new donor resources

• Engage and motivate blood drive coordinators to ensure successful execution

• Reactivate lapsed accounts by effectively communicating blood drive benefits

• Maintain accurate account information and track all outreach activity in designated systems

• Collaborate with Planning & Scheduling to optimize the blood drive production calendar

• Support booking efforts during critical periods and high-need seasons

• Identify regions requiring additional booking support and provide targeted account strategies

• Ensure smooth internal and external handoff from scheduled blood drive to execution

• Build and maintain strong internal and external relationships

• Follow established sales and recruitment processes while ensuring compliance with internal SOPs and external regulations

What to Expect

Schedule: Primarily days, with flexibility required, including evenings and weekends as needed.

Travel: Local travel required; must provide own vehicle.

To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.

They include:

• Medical, dental, and vision insurance at affordable premiums

• Employee Assistance Program

• 401(k) retirement savings plan + 5% company match

• Free basic life and AD&D insurance

• Free short- and long-term disability insurance

• HSA and FSA options

• Paid time off

• Many other employee perks and programs

We’re looking for someone who has:

• Bachelor’s degree or equivalent combination of education and experience required

• Valid in-state driver’s license required

• Three years of related experience required

• CRM experience preferred

• Demonstrated successful sales skills

• Strong oral and written communication skills

• Excellent planning, organization, and problem-solving abilities

• Strong attention to detail and documentation accuracy

• Ability to work independently and collaboratively

• Proficiency with Microsoft Office Suite

• Self-motivated, results-driven mindset

About Us

Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [email protected] to let us know the nature of your request.

For more EEO information about applicant rights click here