Business Development Manager
Position Summary/Objective
The Business Development Manager (BDM) is responsible for growing our independent pharmacy customer base by identifying new business opportunities, onboarding new accounts, and building long-term partnerships with pharmacy owners and decision-makers. This role will be responsible for market development to the immediate west/southwest of our existing service region.
This is a high-impact, consultative sales role ideal for someone who thrives on relationship building, strategic selling, and helping customers succeed.
ð What You’ll Do
New Business Development
â
Prospect and onboard new independent/community pharmacy customers
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Conduct outbound outreach, virtual meetings, and in-person visits
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Present pricing programs, generics strategies, and service solutions
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Negotiate contracts that align with customer needs and company goals
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Meet and exceed new business and revenue targets
Relationship Management
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Serve as the primary contact for assigned pharmacy partners
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Build trusted, long-term relationships with pharmacy owners and leadership
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Partner cross-functionally with Customer Service, Operations, Finance, Marketing, IT, and Pharmacy Strategy teams
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Identify growth opportunities through cross-selling and expanded services
Industry & Market Leadership
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Stay informed on PBM trends, reimbursement pressures, and community pharmacy challenges
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Monitor competitive landscape and territory market conditions
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Provide customer insights and strategic feedback to leadership
Sales Operations & Reporting
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Maintain accurate pipeline and activity tracking within Salesforce CRM
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Develop territory strategies, forecasts, and performance reports
â
Ensure compliance with contracts, policies, and regulatory requirements
âï¸ Work Environment
- Full-time position, primarily Monday–Friday with occasional evening or weekend work depending on client needs and travel schedules.
- Territory-based with regular travel to customer sites and industry events.
- Remote flexibility based on business needs.
- frequent travel to meet clients is expected.
ð¯ What We’re Looking For
â Bachelor’s degree or equivalent healthcare or business experience
â 5+ years of pharmaceutical wholesaler, pharmacy, or healthcare sales experience
â Proven success in outbound sales and business development
â Experience working with independent or small-chain pharmacies preferred
â Strong knowledge of independent community pharmacy operations
â Excellent communication, negotiation, and presentation skills
â CRM experience (Salesforce or similar)
â Self-motivated with strong organization and territory management skills
Competencies
- Consultative selling approach
- Relationship-driven mindset
- Strong organization and time management
- Data-driven decision making
- Professional persistence and resilience
ð° Compensation & Benefits
â Competitive base salary + performance-based commission/bonus structure
â Comprehensive medical, dental, and vision coverage
â 401(k) retirement plan with company match
â Generous Paid Time Off and company holidays
â Professional development, training, and industry conference opportunities
â¤ï¸ Make an Impact
Independent pharmacies play a critical role in their communities. If you want to help them grow while building a rewarding sales career, we encourage you to apply.
ð Apply today to learn more.
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