Medical Lab Technician/Support Technician

UPMC Special Hematology is seeking a dedicated Laboratory Support Technician or Medical Laboratory Technician to join our dynamic and mission-driven team! As part of the Special Hematology Laboratory, you’ll work within a highly collaborative group that provides essential diagnostic support to hospitals, outpatient clinics, and Cancer Centers across the UPMC system, while partnering closely with the Division of Hematopathology.

This entry-level role offers exceptional opportunities for career growth and advancement , reflecting the complex and evolving nature of our specialized testing. The position follows a daylight Tuesday–Saturday schedule once training is complete, with daylight Monday–Friday hours during training .

Applicants will be placed into the appropriate job title and salary based on their individual experience and education. The Lab Support Technician’s salary starts at $18.80/hour.

Responsibilities:

• Adheres to all established laboratory and hospital policies, procedures, methods, quality assurance, proficiency testing, and personnel policies.
• Follow established procedures for the collection (including phlebotomy, as required) and processing of specimens for analysis including the appropriateness and stability of the sample.
• Perform qualitative and quantitative analytical procedures according to established protocols with precision and accuracy in a timely and efficient manner.
• Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Recognize factors that affect measurements and results and initiate the necessary corrective action according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols.
• Processes specimens for analysis. Enters accurate patient demographic information and laboratory test orders into the laboratory information system, while ascertaining adequacy of patient information and sample integrity.
• Independently performs Moderately Complex or Waived tests (qualitative and quantitative). Performs High Complexity testing only with the oversight of a Medical Lab Scientist or with result review by a Supervisor or Manager.
• Meets established testing protocols for precision and accuracy in a timely and efficient manner. Recognizes critical, abnormal and unacceptable test results and follows-up according to established protocols.
• Performs and documents Quality Control according to established protocols. Informs supervisory personnel and/or pathologists of any unusual or problematic incidents.
• Operate and maintain equipment within the scope of training utilizing defined schedules and written instructions to perform quality control checks, preventive maintenance, and calibration. Perform minor repairs. Use reagents and supplies cost-effectively; monitor and maintain an appropriate supply inventory.
• Monitors and maintains supplies for functions the position is responsible for; uses materials and reagents cost-effectively.
• Demonstrates dependability, reliability, and independent judgment. Recognizes priorities to accommodate department needs and acceptance of appropriate authority.
• Follows all biohazard, chemical, and sharps safety guidelines. Maintains a safe work environment.
• Honors confidentiality of patient information. Follows all compliance guidelines.
• Assists with the training and orienting of new employees, students and residents, using established competency and workstation operational guidelines.