Product Manager, Data Center Thermal Solutions

Johnson Controls is developing a thermal management ecosystem enabling continuous technical advancements and delivering reliable, scalable, and energy efficient cooling solutions tailored to the evolving needs of global data centers.

Do new product introductions and enhancing sustaining products in a fast-paced environment excite you? Join us as a Product Manager, where you can make an impact on our customers and our business. You will lead the strategy, development, and lifecycle management of thermal management products and systems for data centers. This role requires a blend of technical expertise, market insight, and business acumen to deliver innovative solutions that meet the evolving needs of hyperscale, enterprise, and edge data centers. You will focus on long-term customer satisfaction, competitive advantage, market share growth, and increased profitability across our data center thermal product portfolio

This is a hybrid position located in New Freedom, PA or Milwaukee, WI. We would like you to come into the office at least 3 days a week. Candidates must be within commuting distance to New Freedom, PA, or Milwaukee, WI or able to relocate.

How you will do it:

• Manage the end-to-end lifecycle and business results of a product line.

• Supports the completion of key projects/programs within the business; partners with key functions, accountable for the overall project/program; projects/programs are on time and within budget. Supports alignment of project/program scope and objectives. Supports the development of project/program budgets.

• Develop product road maps and strategic business plans. Prioritize activities and actions that can be taken in developing a business or strategic plan.

• Drives the development of a strategy for a specific area of influence, as demonstrated by business and profit growth.

• Gather and analyze economic, financial, market, and industry information; industry share, ROI, IRR, NPV, etc.

• Ability to apply pricing strategies into business strategy, understand the ripple effect analysis of price decisions, and conduct customer segmentation / win-loss analytics/price realization contribution.

• Manage legacy products/services/offerings and develop innovative products/services/offerings and business models. Owns the product profitability and drives positive results. Owns and maintains a competitive database of products/services/offerings.

• Provide basic application information to marketing to assist in collateral development, beginning to establish low-level industry contacts/relationships.

• Drive a customer-centric approach to managing products/services/offerings. Drive value propositions into compelling business cases that result in business growth. Foster relationships at key customers.

• Assists in supporting channel partners.

• Articulate and communicate the findings and implications; provide the “so what” analytics around the “what” (i.e., data/information). Drive actions, the “now what”, within the product/service/offering.

What you will need

• Bachelor’s degree required in business, marketing, engineering, or equivalent experience. 

• 10 years’ experience, 2-3 years of product/service/offering management experience.

• Strong understanding of data center design and operations and advanced thermal management technologies is a plus.

• Experience with how to work well with and provide direction and leadership to highly-educated engineering teams.

• Experience with how to work well with Sales and business leadership: present analysis of product performance, cost, pricing, competitive benchmarking and market trends to influence strategic business decisions.

Preferred:

• MBA or other graduate-level degree preferred, or equivalent combination of education and work experience.

• Demonstrate a high-level of understanding of market trends in the data center or related industry.

• Experience with interfacing with customers, gathering voice of customer and managing complex customer issues.

• Demonstrated attention to detail, a commitment to quality and being results-driven and customer-focused.

• Demonstrated ability to write well, edit effectively, and present complex issues and projects succinctly, logically, and persuasively. 

• Basic understanding of the budgeting process, and key financial indicators (i.e., ROI, IRR, NPV). Ability to follow established guidelines and processes (i.e., Capital Requests). Basic understanding of the various types of business models (subscription, product or service delivery, distribution, etc.).

• Ability to gather and analyze economic, financial, market, and industry information.

• Ability to understand and implement details behind transactional pricing recommendations.

• Understand strategic and market levers to pull to build successful growth plans.

• Preferred basic level of knowledge of key industries product/service/offering supports, basic level of knowledge of key applications within key industries that the product/service/offering supports.

• Ability to take calculated risks, utilizing facts and data and scenario planning tools.

• Understand the quality versus quantity around strategy development, that a strategy is a process versus an event.

• Demonstrated ability to prioritize activities and actions that can be taken in developing a business or strategic plan; ability to say “no”.

• Basic understanding of value pricing and value capture models

• Strong VOC skill set and ability; seeks to understand customer experiences, and provides meaningful VOC insights to drive business implications (i.e., NPI, trade-offs, growth opportunities, etc.)

• Ability to travel

HIRING SALARY RANGE: $109,000 – 146,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at