Quality Supervisor

Quality Supervisor

The primary function of the Quality Supervisor is to direct the activities of the QC Technicians, scheduling their work to achieve daily and weekly milestones while emphasizing effective teamwork, work rules, clear communication, initiative, intelligent judgment, achieving and maintaining production efficiency and, most importantly, an unwavering dedication to the safety and quality of our employees and products.

The Quality Supervisor is accountable for immediate communication to the management team regarding production, quality, environmental or safety issues, and managing the performance and conduct of QC Technician employees.

Responsibilities

• Supervise QC Technician team members, which includes scheduling, completing performance reviews, issuing corrective action, training, timecard approvals, etc.
• Mentor and motivate team members to increase engagement. Ensure individuals and groups are meeting productivity and quality metrics. Creates and promotes a respectful and positive work environment.
• Act as communications hub for the team, disseminating pertinent and timely information.
• Maintain and boost team efficiency, initiate and implement continuous improvement projects, and work with manufacturing engineers and quality engineers to implement new processes.
• Assist in performing hands-on QC Technician duties as needed.
• Own quality output for the team as a key stakeholder in Eos's quality program.
• Ensure team members keep a clean and organized work environment. Immediately address and resolve any clutter or disorganization to avoid errors, loss of productivity, and/or safety incidents.
• Models professional behavior and adherence to work rules, as well as the ability and willingness to hold team members accountable to the same behaviors and work rules.
• Measure and report out performance metrics.
• Working times and schedules will need to correlate with the team the Quality Supervisor is leading. This can mean working second or third shift, weekends, extended hours, or on occasion, holidays.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
• Ability to accurately read measuring devices, blueprints, product specifications and test procedures.
• Develops and demonstrates a knowledge and understanding of established quality policy, procedures, and instructions.
• Demonstrated excellent understanding of component IQC, IPQC, and able to teach proper techniques.
• Operation of the laser and CMM equipment.

Knowledge, Skills, and Abilities

• High-level of visual awareness.
• Strong knowledge of shop equipment, tools and work safety
• Ability to manage time, priorities and schedules for team members and self
• Ability to motivate and influence people
• Strong analytical and problem-solving skills
• Ability to make effective decisions in an expedient manner while maintaining extremely high-quality standards
• Ability to appropriately prioritize resources based upon need
• Knowledge of manufacturing engineering and related management processes (e.g. Kaizen, SPC, TPM, FMEA, Lean Manufacturing, DMAIC, Six-Sigma) a plus
• Good communication and organization skills
• Solid skills and experience using Excel, Word, Outlook, PowerPoint.

Education and Experience

• High School diploma or equivalent required.
• Associate's degree or trade-school preferred.
• Bachelor's degree in business preferred.
• Minimum of 5 years' experience required.
• 5 years of experience should be in a manufacturing environment with a focus in Quality and at least 2 of those years should be in a supervisory role in a manufacturing environment.

Travel

• Local Travel: Less than 10%

Working Conditions

• Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.