Team Lead - Clearance Investigation Case Management

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group. We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and a Top Secret Clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.

Essential Duties and Responsibilities:

- Responsible for assigning day-to-day work items.

- Monitor employee performance for compliance with established protocol (SLA).

- Work closely with other functional departments to ensure all work is completed timely and accurately.

- Effectively lead, coach, train, and counsel direct reports.

- Research and respond to any escalated inquiries and requests in a timely, professional, and informative manner.

- Produce weekly/monthly reports to be presented to staff.

Job-Specific Essential Duties and Responsibilities:

- Provide leadership, mentorship and supervision to a team of personnel performing background investigation case management processes for Public Trust processes.

- Responsible for providing reports, planning work assignments, monitoring productivity and quality of the work.

- Knowledge of the Federal Background Investigation case management field's policies, procedures, and practices.

- Supervises the maintenance of records or source documents for data input in support of case management.

- Assign/re-assign workloads to team members and expediting items for assignment.

- Ensures the accuracy and appropriateness of both input and output data by visual examination and/or balances to control figures and ensure satisfactory condition of data input and output.

- Provides for distribution of reports after preparation.

- Reports to the Program Manager.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

- Experience and knowledge of Federal Investigative Standards (FIS) and all areas for screening, scheduling and processing of Public Trust cases.

- Leads and directs the work of other employees.

- AS/AA with 3 + years experience

- Top Secret Clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.

Preferred Skills and Qualifications:

- Ability to develop and mentor others.

- Ability to foster teamwork.

- Organizational skills.

- Problem-solving skills.

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EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency


Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary


$

68,500.00

Maximum Salary


$

73,500.00