Routing Assistant

Job Description

Job Description

Description:

OVERVIEW OF KRAPF GROUP:

Krapf Group Vision: Provide the best passenger transportation anytime, anywhere. Krapf is serious about service and safety. We are one of the largest private, family-owned school bus contractors in the U.S. In addition, Krapf has transit, paratransit and charter lines of business. Founded in 1942 with two employees, Krapf has grown to thousands of employees in multiple states. Krapf Corporate Headquarters is located in West Chester, Pennsylvania.

EXPECTATIONS:

• Support Krapf vision and mission in all activities
• Demonstrate Krapf Core Values of commitment, open communication, respect and excellent service
• Represent Krapf in a professional, business-like manner
• Comply with all Krapf employee and safety policies

POSITION SUMMARY:

This office position assists in the development and implementation of district-wide school bus schedules for transporting students to and from school in the safest, most cost effective and time efficient manner. Help prepare accurate state reports to ensure appropriate financial reimbursement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists in the development and maintenance of bus schedules for all students, utilizing computerized transportation routing and student database system.
• Primary point of contact for scheduling of special needs students. Responsible for reviewing the need for all aides on buses.
• Maintains communication and harmonious relationships with contractors, principals, and parents using diplomacy, tact, and discretion to ensure the daily transportation of students to and from school, and determine needs of the students.
• Possesses strong geographic knowledge of the School District and surrounding areas.
• Assists with field inspections of bus routes, bus stops and student loading zones to evaluate safety and efficiency.
• Processes and responds to mail and calls pertaining to transportation.
• Assists in developing and maintaining monthly calendar of closings, early dismissals, and late openings for public, non-public, Charter, and specialized school programs.
• Assists in maintaining the transportation software, overseeing student, school, and mapping information.
• Assists with preparation of all transportation reports for submission to the state for subsidy purposes.
• Required to drive school buses and or school vehicles in the event of an emergency or district need.
• Maintains availability, responding to snow/emergency calls as needed.
• Performs other duties as assigned by Transportation Manager

DIRECT REPORTS:

• None

QUALIFICATIONS:

• At least one-year related experience in public school transportation
• Knowledge of / prior work experience with routing software preferred
• Deep geographical knowledge of districts and surrounding communities including routes, stops, schools and roadways
• Computer literacy - knowledge of database software; Internet software; spreadsheet software and word processing software
• Clear written and verbal communication skills
• Good organizational skills and attention to detail
• Ability to exhibit a positive attitude and be able to handle difficult situations professionally and in a non-confrontational manner being firm, fair and consistent
• Willingness to work a flexible schedule, including weekends
• A valid commercial driver’s license with a passenger endorsement or willingness to obtain one as required by district/area
• Maintain a valid driver’s license and physical exam certifications as required

EDUCATION:

• High School diploma or equivalent

SAFETY SENSITIVE STATUS:

This job is considered Safety-Sensitive and incumbents are subject to random substance, drug and alcohol testing.

This job description supersedes all previous job descriptions and like documents. This job description is summarized in general terms and may not include all job responsibilities related to the position. Krapf reserves the right to interpret, clarify or make changes or revisions to this job description as specific situations warrant.