CRM Platform Specialist

Job Title: CRM Platform Specialist Location: Pittsburgh, PA Pay Rate: $47/hr. ZIP Code: 15204 Aera code: 412 Start Date: Right Away Keywords: #PittsburghJobs; #CRMPlatformSpecialistJobs; Benefits:

• On the job training, with cross training for other skilled positions and opportunities for advancement.
• The aerospace business is growing and we are continually training and promoting up from within.
• Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement.
• Award winning team with exceptional work environment.
• Six Paid Statutory Holidays after 90 days probationary period.
• One Week Paid Vacation Bonus after six months / 1960 regular hours.
• Weekly pay by direct deposit.
• Performance Reviews (and compensation reviews)

Position Overview Seeking a CRM Platform Specialist to support our CRM Platform team. This role will assist with day-to-day platform administration, data management, and operational support activities. The ideal candidate is detail-oriented, technically capable, and comfortable working in a fast-paced, cross-functional environment. Key Responsibilities Platform Administration & Support Perform routine CRM administration tasks (user setup, permissions, role management) Monitor system health and troubleshoot user-reported issues Support ticket intake, triage, and resolution for CRM-related requests Maintain and update system documentation and knowledge base resources Data Management & Governance Execute data imports, exports, and updates using approved tools Perform ongoing data maintenance across Leads, Accounts, and related objects Maintain high data quality through deduplication, validation, and governance processes Support account hierarchy management, including parent-child relationship cleansing Assist with data audits and reporting requests Lead & Campaign Operations Support Act as Level 1 triage for inbound lead form submissions, ensuring timely and accurate processing Perform basic QA on lead routing and scoring rules to ensure proper assignment and flow Monitor and surface feedback on lead process friction points Support campaign and lead data management activities Track and report on key operational metrics; support process owners in maintaining accountability Collaboration & Coordination Partner with CRM product owners, developers, and business stakeholders Participate in sprint ceremonies and project check-ins, as applicable Communicate clearly on progress, blockers, and risks If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."