Insurance Customer Service Representative

Eric Rivera - State Farm Agency
Wilkes Barre, PA

Insurance Customer Service Representative

Eric Rivera State Farm Agency
Wilkes Barre, PA

Position Overview:
Provides support to clients by assisting with policies, claims, billing, and general insurance inquiries. Focus on maintaining strong customer relationships and ensuring policyholder satisfaction.

Key Responsibilities:

  • Respond to client inquiries regarding policies, claims, and billing
  • Update client information and maintain accurate records
  • Provide timely and professional service
  • Support sales team with client communications
  • Assist with renewals, endorsements, and transfers

Qualifications:

  • Property & Casualty license
  • Strong communication and problem-solving skills
  • Customer-focused and detail-oriented
  • Ability to manage multiple tasks simultaneously

Compensation & Benefits

Base salary plus commission and bonus opportunities
Paid time off (vacation and personal/sick days)
Ongoing training and development
Opportunity for advancement within the agency

Important Disclosure:
This position is with a State Farm independent contractor agent. Employees must complete applicable licensing requirements and training programs. Agents are independent contractors; employees are not employees of State Farm Insurance Companies.

Posted 2026-02-20

Recommended Jobs

Inside Sales Representative (CA, OH, & PA)

SmartFinancial
Newtown Square, PA

Join SmartFinancial — Fuel Agency Growth with Cutting-Edge Tech! SmartFinancial is one of the fastest-growing, tech-enabled insurance marketplaces in the country — and a multi-year “Best Place to…

View Details
Posted 2026-01-14

Locum MD (Medical Doctor) Gastroenterology

77 consultants
Johnstown, PA

Description We are currently seeking a Locum MD (Medical Doctor) specializing in Gastroenterology . As a Locum MD, you will play a crucial role in providing temporary medical services in the field…

View Details
Posted 2025-10-21

Buyer

Waynesboro, PA

job summary: A Buyer is needed for a company that produces electronics and HVAC equipment for buildings in the Waynesboro, PA area. This role is focused on managing the end-to-end procurement proce…

View Details
Posted 2026-02-12

LOTO Manager

Marcus Hook, PA

job summary: LOTO Manager/commissioning manager needed for a long term field assignment. This person will be responsible for planning, supporting and/or implementation of construction project compl…

View Details
Posted 2026-02-03

Payroll Manager

Hatch
Pittsburgh, PA

Requisition ID: 97903  Job Category:  Human Resources  Location:  Pittsburgh, PA, United States  Join a company that is passionately committed to the pursuit of a better world through positiv…

View Details
Posted 2026-02-03

Ski School Support Staff

Jack Frost and Big Boulder Ski Resort
White Haven, PA

  Create Your Experience of a Lifetime!   Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-d…

View Details
Posted 2026-01-25

Main Street Manager - Strategic Communications

City of Altoona
Altoona, PA

GENERAL PURPOSE This administrative position serves a dual role as both the strategic communications and public engagement specialist and Main Street Manager for the City of Altoona. The Strategic…

View Details
Posted 2026-01-15

Account Supervisor

Braithwaite Communications
Philadelphia, PA

Calling all storytellers, strategists and all-around communications superstars! Braithwaite Communications is an integrated marketing firm known for its strategic, story-driven approach to branding, P…

View Details
Posted 2026-01-28