URBN Talent Coordinator

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Title

URBN Talent Development Coordinator

Reports to

Talent Development Manager

Overview

The Talent Coordinator is an entry-level opportunity in the HR/Talent Development department at URBN and is responsible for supporting their team members and URBN employees.

Responsibilities

• Collaborate with learning specialists to implement talent development initiatives, including onboarding, continuous development courses, leadership development, and early career programs (e.g., Summer Intern Program, Co-op Program, Leadership Training Academy, rotational training)
• Support the successful delivery of programs organization-wide, handling logistics, planning, and reporting requirements
• Support and manage communication strategies for departmental offerings, including writing compelling copy, coordinating with program contributors, and partnering with the Internal Communications team
• Oversee setup and production of live and virtual training programs and events, creating an engaging and unique learning atmosphere
• Assist team members, business partners, and internal clients with administration questions, needs, and feedback, ensuring a seamless and positive experience
• Monitor, manage, and maintain the department email inbox
• Support the administration of the Talent facing modules in UltiPro including Learning Management System (LMS) and Talent/Performance Management by uploading content, crafting copy, launching forms and courses, and recording learning history data
• Assist team members, business partners, and internal clients with software-related questions or issues in Talent systems.
• Create technical documentation and support articles for Talent Systems
• Resolve tickets and deliver customer service through an HR Service Delivery (HRSD) platform
• Maintain a comprehensive training calendar, minimizing same-day events and conflicts according to departmental standards
• Provide general administrative support to the URBN Talent Development (TD) team
• Complete alternative associated duties and tasks as designated or as they become perceptible

Qualifications

URBN is highly entrepreneurial, so successful candidates will couple experience and intelligence with a charismatic, collaborative work style. Our ideal candidate brings a minimum of one year of relevant experience in retail, apparel, or other highly creative industries and a desired career path in Learning & Development.

Job Skills

• Proficient in Microsoft Applications (especially Excel, Word, and PowerPoint), Zoom, and Slack
• Education or relevant experience in Human Resources, Instructional Design, Adult Learning, or Organizational Development
• Excellent oral and written communication skills, presentation skills, organizational skills, and attention to detail
• Ability to work in a fast-paced environment, balance multiple tight deadlines and priorities, and be adaptive to change
• Passion for URBN Brands and our diverse employee and customer populations
• Demonstrated experience in fostering diversity and inclusion within the workplace, with a track record of supporting inclusive HR/Development practices

Education

Bachelor's Degree in Fashion, Business, or a related field.

Location

Hybrid - Philadelphia, PA

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.