Director of Compliance

EVERENCE SERVICES,
Lancaster, PA

Job Description

Job Description

POSITION SUMMARY
Provides strategic leadership and oversight of the Credit Union’s compliance programs, regulatory monitoring, risk assessments, and internal controls to ensure best practices. Develops and implements compliance initiatives, including training, policy reviews, and management of Bank Secrecy Act, OFAC, and USAPA matters. Serves as a key advisor to management and supports regulatory exams and audits.

RESPONSIBILITIES AND DUTIES

  1. Compliance Program Management
    1. Lead the development, implementation, and ongoing enhancement of the Credit Union’s compliance program.
    2. Establish policies, procedures, and internal controls to ensure compliance with all applicable regulations and regulatory guidance.
    3. Monitor and interpret regulatory changes and assess organizational impact.
    4. Oversee regulatory change management processes.
    5. Assists General Counsel in providing BSA/AML training and education across the Everence network.
  2. Regulatory Compliance Oversight
    1. Ensure compliance with applicable regulations including, but not limited to:
      1. Truth in Lending Act (TILA)
      2. Real Estate Settlement Procedures Act (RESPA)
      3. Bank Secrecy Act / Anti-Money Laundering (BSA/AML)
      4. Fair Lending Laws
      5. Equal Credit Opportunity Act (ECOA)
      6. Community Reinvestment Act (if applicable)
      7. Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
      8. Privacy and data protection regulations
    2. Partner with operational departments to ensure compliance controls are integrated into business processes.
    3. Serve as EFCU BSA Officer responsible for the EFCU BSA/AML Program, including:
      1. Respond/review OFAC related items.
      2. Review new accounts for CIP compliance
      3. Conduct BSA risk assessment.
  3. Risk Assessment & Monitoring
    1. Conduct enterprise compliance risk assessments.
    2. Develop and manage compliance monitoring and testing programs.
    3. Identify potential compliance risks and recommend mitigation strategies.
    4. Track and report compliance metrics and key risk indicators.
  4. Regulatory Examinations & Audits
    1. Serve as key contact with regulators and external auditors to assist management team members in timely submission of auditors/examiners requests.
    2. Coordinate with management to manage regulatory examinations.
    3. Ensure that management meets the required deadlines for timely and effective remediation of examination findings and audit issues.
  5. Training & Culture
    1. Develop and deliver compliance training programs for employees and leadership.
    2. Work with management to help promote a culture of compliance and ethical conduct throughout the organization consistent with stated objectives of management.
    3. Provide guidance to departments on regulatory requirements and best practices.
  6. Reporting & Governance
    1. Prepare compliance reports for executive leadership, the Risk Committee, Supervisory Committee, and the Board of Directors.
    2. Provide strategic recommendations to leadership regarding regulatory risks and compliance initiatives.
    3. Maintain documentation supporting compliance activities and regulatory requirements.
    4. Communicate with external legal and compliance professionals as needed
  7. Assumes responsibility for related duties and special projects as required or assigned.
    1. Process special requests as needed in a prompt manner.
    2. Maintain organization and records for assigned special projects.


QUALIFICATIONS

Education:

  1. Bachelor’s degree in Business, Finance, Accounting, Risk Management, or an equivalent combination of formal training and experience
  2. Advanced degree or professional certification (CRC, CAMS, CCEP, or similar) is a plus

Experience:

  1. At least 5 years of experience in financial services compliance, preferably in a credit union or banking environment
  2. At least 3 years in leadership or management roles
  3. Experience interacting with regulators and regulatory examinations
  4. Experience with compliance risk assessments and monitoring programs

Skills and Abilities:

  1. Thorough knowledge of credit union or banking compliance programs
  2. Understanding of government regulations, financial management, and legal requirements for credit union operations
  3. Strong analytical, organizational, and problem-solving skills
  4. Excellent written and verbal communication skills
  5. Ability to influence and collaborate with cross-functional leadership
  6. Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

SUPERVISORY RESPONSIBILITIES: Yes
SCHEDULE: Full-time

Posted 2026-07-05

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