Digital Accessibility Lead - Remote

Job Title: Digital Accessibility Lead



Job Summary:

System One is seeking a Digital Accessibility Lead for a remote opportunity focused on improving the accessibility of digital platforms and content. This position supports the company’s commitment to inclusive, accessible experiences by auditing and annotating digital assets, facilitating training, and helping teams meet WCAG 2.2 AA standards. This role requires collaboration with internal teams and external vendors to identify, remediate, and prevent accessibility barriers across products, including e-learning modules, certification content, and user-facing platforms. Reporting to the Design Systems Leader, this role plays a key part in embedding accessibility into the product development lifecycle and in governing the accessibility of the Catalyst Design System’s components and patterns.

Responsibilities:

• Support the Design Systems Leader in defining and prioritizing requirements to mature the accessibility program at both product and enterprise levels.
• Design System Governance: Lead the integration of accessibility standards within the Catalyst Design System. Create, annotate, and maintain accessible components and patterns in our Figma libraries, ensuring they meet WCAG 2.2 AA standards.
• Design & Prototype Reviews: Review mockups and prototypes to identify accessibility issues early. Annotate designs (e.g., alt text, headings, focus order) and ensure use of official design system components and patterns.
• Auditing & Testing: Audit websites, web apps, mobile apps, and e-learning platforms using automated tools and manual testing. Test with screen readers and assistive tech (JAWS, NVDA, VoiceOver).
• Reporting: Track and report accessibility defects and remediation via Azure DevOps. Provide quarterly roadmap updates.
• Tooling: Collaborate with Design, Engineering and QA automation to identify and support implementation of manual, automated and AI-focused accessibility solutions.
• Governance & Compliance: Mature accessibility practices, embedding standards into delivery processes, and ensuring compliance with global regulations (e.g., WCAG 2.2, ADA, and EU Accessibility Act)
• Training & Enablement: Develop and deliver internal accessibility training, documentation, and resources tailored to design, development, and content roles.
• Vendor Collaboration: Coordinate with external accessibility consultants to align evaluations, share audit results, and support VPATs and remediation planning.
• Accessibility Advocacy & Support: Promote awareness and integration of accessibility across teams through internal communication plans and guidance. Serve as the primary point of contact for internal accessibility questions.

• Professional accessibility certifications such as IAAP CPACC, WAS, or equivalent are strongly preferred.
• 5 years of experience in digital accessibility, inclusive design, or UX roles.
• Strong knowledge of accessibility standards and legislation (WCAG 2.2 AA, Section 508, EN 301 549)
• Experience with Agile methodologies and working within Azure Dev Ops
• Knowledge of UX and interaction design principles, usability heuristics, and accessible design methodologies.
• Experience using Figma to maintain and scale accessible design systems, including organizing components, managing documentation, and ensuring WCAG-aligned usage.
• Hands on experience with Wave, Axe Dev Tools, Lighthouse, JAWS, NVDA, Voiceover and Android Talkback.
• Knowledge of WAI-ARIA and W3C standards-compliant HTML, CSS, React, JavaScript, and accessible native mobile development techniques.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #431-IT Tampa