Customer service representative

PCMSIProfessional Communications Messaging Services Inc
Erie, PA

Professional Communications is NOW HIRING FOR ALL SHIFTS, Erie PA

*NEW STARTING WAGE of $15.00/hr!!!*

**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**

PCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation. PCMSI also offers competitive pay, yearly raise opportunities, potential for overtime hours, and growth within the company.

PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.

PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.

We are looking for friendly, reliable, team players with:

· 3 Professional References are required

· Strong work ethic

· High School Diploma or equivalent

· Reliable transportation

· Type 30+ WPM

· Computer literacy

· Polite and clear speaking voice

· Weekend and Holiday Availability Required

· Spelling and grammar skills

· Punctual and reliable

Now Hiring For:

1st Shift: 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm

Mid-Shift: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm

2nd Shift: 2pm-10pm, 3pm-11pm

3rd Shift: 11pm-7am

* Part Time Shifts available as well

Send Resume to: [email protected]

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Posted 2025-10-30

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