Audio Visual Service Specialist
- Troubleshoot and resolve complex issues
- Conduct preventative maintenance to ensure all systems are operating at optimum levels
- Work with Programmers as needed to load updated files
- Other tasks as assigned
- Our employees fearlessly embrace the company culture and applicants who merely want to punch in their time cards everyday are not what we are looking for.
- You can work independently with minimal guidance, but aren't afraid to ask the right questions when you need help.
- You have strong verbal and written communication skills, and can be the face of our company to our clients.
- Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
- Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them, and treat them as such.
- Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
- AV/IT Networking: Knowledge of the AV industry is a must! At least 2 years of experience is required.
- A competitive base salary (DOE)
- Employer matched medical and dental insurance (available after 60 days of employment)
- Employer matched 401K up to 3% (after 6 months of employment)
- Bonus eligibility that is based off a results oriented incentive plan (after 3 months of employment)
- A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon first day of employment
- Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
- Cell phone reimbursement plan.
- Long and Short Term Disability 100% paid by CTI.
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