Digital Implementation Analyst

R10079616 Digital Implementation Analyst (Open)

Location:Radnor, PA (Airgas HO) - Management

How will you CONTRIBUTE and GROW?

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is Hiring for a Digital Implementation Analyst in Radnor, PA!

We are looking for you !

Hybrid- 3 days in office

Experience with visualization tools

Highly proficient in HTML, CSS, and Javascript

Strong analytical skills

Recruiter: Roseanne Khachikyan / [email protected] / 424-318-0169

The Digital Implementation Analyst role will be responsible for developing and delivering robust, actionable reporting on digital experiences. Collaboration with various stakeholders to provide insights from digital and offline experiences. The ability to analyze, design, test and create reports which enable the business community to achieve their goals and objectives is critical to the success of this role. The Digital Implementation Analyst will contribute to the web analytics strategy and customer journey analysis by enhancing the rich data being captured in our digital methodologies from Adobe Analytics, Adobe Data Warehouse, Google Analytics and Offline databases. The Digital Implementation Analyst will be responsible for transferring the insights into meaningful reports for business stakeholders to consume the data.

Reporting & Data Visualization: Promote the design, development, and maintenance of actionable reporting dashboards, primarily in Power BI, and Adobe Analytics, translating complex digital and offline data into clear, consumable visualizations for marketing and business stakeholders.

Customer Journey Analysis: Conduct detailed analysis using Adobe Analytics data to map, measure, and optimize key segments of the eCommerce customer journey, identifying friction points and conversion opportunities.

Marketing Performance Reporting: Define, track, and report on core eCommerce marketing KPIs and campaign performance, providing actionable insights and strategic recommendations to drive revenue and customer lifetime value (CLV).

Data Manipulation and Integrity: Execute data validation, troubleshoot data gaps, and perform necessary data manipulation to ensure the accuracy and integrity of all reported metrics, bridging data from the digital front-end (Adobe Analytics) with backend systems (e.g., SAP/Offline databases).

Technical Implementation Liaison: Document business requirements for metrics and measurements, assisting developers with the technical implementation in Adobe Launch to guarantee the data layer and tracking setup supports the required visualization and analysis needs.

Tagging Governance and Maintenance: Proactively monitor and maintain the digital analytics and tag management systems, ensuring governance standards are met and systems are updated to support evolving business and reporting requirements.

Cross-Functional Communication: Serve as the key analytical liaison, presenting analysis findings and recommendations to various stakeholders and collaborating with IT, Marketing, and Product teams on data integration and reporting projects.

Work closely with internal stakeholders to translate business needs into technical requirements, ensuring reports align with organizational goals

Advise stakeholders on system capabilities and provide recommendations for optimizing data tracking, integration, and reporting processes

Continuously review analytics methodologies, implementing best practices to streamline data integration and reporting

Maintain Smartsheet or equivalent tool to document project timelines, status updates, and stakeholder communications. Are you a MATCH?

Required Qualifications:

Bachelor's Degree in a Business discipline or equivalent work experience

2-4 years of prior experience in testing, troubleshooting, and validation methods to confirm results are being captured accurately 2+ years experience in tag management platforms such as Adobe Launch, Google Tag Manager, etc

Experience with visualization tools

Highly proficient in HTML, CSS, and Javascript

Expertise in digital tracking of multiple/single page application sites

Experience in understanding and translating functional requirements

Detail oriented, with experience in requirements gathering

Proficient with MS Excel, Google suite (Gmail, Google Docs, Google Sheets, etc)

Preferred Qualifications:

Experience with SAP BW

Adobe Analytics and PowerBI experience

__ Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, ge