PI Quality Technician

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the job

Ensure Product Quality compliance according to Customer & Internal specifications during warranty period
Support Industrial Quality Standards per manufacturing process during MODs and FMIs.
Manage operationally the problem solving for quality issues appearing during warranty phase related to externally purchased parts
Work on behalf of the Project warranty Manager who remains accountable for the achievement of the project reliability targets and charge back of CONQ (Cost of Non Quality).

Main tasks

• Participate in Customer Inspections
• Deploy Self-Inspection for FMIs and manage Workstation Dynamic Checklists (Self-Inspection)
• Perform or participate to inspections of products when required (e.g. MODs inspections)
• Ensure availability and accuracy of Car History Book throughout warranty phase
• Manage QA activities in relevant workshop: People, Process & Performance (APSYS)
• Support the decision for all Hand Overs (GO / NOGO) & keeps NO GO Veto Right in any case
• Stop the production if needed for mandatory reason (e.g. Safety impact needed rework)
• Manage External NCR and 8Ds until closure using Problem Solving (e.g. QRQC) methodology.
• Leads progress & monitors the completion of containment, corrective action and solution implementation as defined through proper usage of the Supplier quality portalà
• Reports / Escalates to SQ Warranty manager (at region or global level) to unblock critical situations.
• Alerts the Project Product Introduction Manager in case of epidemic issues
• Direct interface to the Customer (Quality)

Education & Experience Mandatory Requirements

• Master’s degree in engineering (electromechanical, electrical, material, mechanical…) OR Associate degree for Technician (ex. 2 years technical degree after high school)
• Special Process Qualification minimum at Level 2 according to Quality Academy criteria’s
• Experience in managing Quality tools (Problem solving, Lean Six Sigma, …)
• Processes knowledge on Quality
• Using digital tools
• Problem solving method
• Quality analysis tools (8D, Ishikawa)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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