Office Manager

Job Description

Job Description

Ready to Join a Team Where Every Day Brings Something New?

Do you thrive in a high-energy, fast-paced environment where multitasking and problem-solving are part of the fun? If you're looking for a dynamic role where your skills make a real impact, PCI Auctions wants to hear from you!

We’re on the hunt for a reliable, detail-oriented Office Manager to become an essential part of our growing team. In this role, you’ll be the glue that keeps our front office running smoothly—from processing invoice payments and supporting our nationwide network of auction bidders, to collaborating with operations to ensure seamless shipping and customer satisfaction.

The ideal candidate is a proactive communicator who’s confident on the phone, thrives in organized chaos, and loves turning challenges into opportunities. If you're passionate about customer service, efficiency, and being part of a company on the move—this could be your perfect fit!

To succeed in this position, you must possess the following values:

• Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
• Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
• Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
• Thick-Skinned - you embrace challenges and attack them head on

Perks

• $500 hiring bonus provided once 90 days of service have been achieved
• Paid time off
• 401(k) with company matching
• Weekly paychecks
• Workforce advocate with resource exploration & personal goal setting
• Holiday pay
• Employee referral program
• Professional & personal development opportunities
• Employee appreciation events
• Advancement opportunities
• Employee recognition programs
• Casual environment

**we do not offer health benefits**

Responsibilities & Duties

• This employee is comfortable with handling problem solving for our customers.
• This position is the lead point of contact for all matters specific to the customers and handles the response to all customer questions, concerns, and issues.
• Receives payment by cash and credit cards and runs all customer invoices.
• Coordinates the set up of shipment for customers via freight trucking.
• Ensures that all customer auction and shipping paperwork is error free and handled in a timely manner.

Qualifications & Skills

• Customer service experience
• Can compartmentalize stressful situations
• Ability to utilize Microsoft suite
• Quick and adaptable learner
• Organized
• Excellent communicator
• Team player with a positive attitude
• ‘Outside the Box’ thinker – problem solver

Work Schedule

Monday through Friday 8:00am – 5:00pm

Hourly Rate

$18.75 - $20.75

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