IT Support Technician
LGA Partners, a leading architecture firm headquartered in Pittsburgh, is currently seeking an experienced IT Support Technician. This role will be responsible for providing day-to-day support for the Firm's IT systems across multiple office and for remote staff. This role will sit at LGA's corporate office in Pittsburgh. How You’ll Make an Impact:
- Support firm-wide IT projects, including the design and implementation of new IT systems
- Troubleshoot and conduct maintenance of Microsoft and Apple-based devices, network, and software issues
- Provide user support including Microsoft Office and industry specific software such as AutoCAD, Revit, and Bluebeam
- Ensure users systems operate efficiently including workstations, email, anti-virus, printing, security upgrades, and software licensing
- Monitor and administer co-managed IT ticketing system and update internal IT knowledge base
- Ensure that all data, network access, and systems are secure and protected
- Evaluate user needs and system functionality, provide user training, support, advice, and feedback as needed
- Coordinate with a third-party managed services contractor for daily monitoring, network maintenance, and support assistance
- Configure and set up new hardware and software while simultaneously coordinating workstation moves
- Manage software and operating system upgrades and make proposals as needed
- Stay up to date with the latest technologies
- Make recommendations for improving the firm's IT systems
- 3+ years’ experience in IT support in a professional service firm or similar
- Associate's Degree in Information Technology or greater
- Up-to-date knowledge of operating systems including Microsoft Windows, Microsoft Server, and hypervisor environments
- Outstanding communication/collaboration and time management skills
- Proficient in basic enterprise software (Microsoft Office Suite)
- Previous experience within the AEC industry advantageous
- IT certifications advantageous
- Prolonged periods of sitting and working on a computer
- Manual dexterity for sketching, computer, and phone usage
- Walking, standing, and traversing various terrain frequently
- Lifting, pushing, pulling up to 25 pounds at times
We take immense pride in being the only architecture firm in the region to earn the Pittsburgh Business Times Best Places to Work award for seven consecutive years and to be recognized as an AIA Pennsylvania EPiC Firm for our commitment to emerging professionals. At LGA, our work spans the nation and beyond, but our strength starts within. We’re a studio-driven firm fueled by innovation, collaboration, and a shared commitment to delivering thoughtful, award-winning design. What sets us apart is our people-first culture — built on curiosity, mutual respect, and a genuine investment in every team member’s growth. We embrace the diverse perspectives that shape our studios and strengthen our practice, knowing that great design comes from dynamic and collaborative teams. What You’ll Enjoy as Part of LGA:
- Competitive, experience-based compensation packages
- Comprehensive medical, dental, and vision coverage to support your well-being
- Company-paid life and disability insurance — because your peace of mind matters
- A generous 401(k) plan to invest in your future
- Robust paid time off, including parental leave and personal wellness days
- Annual professional development stipends to support licensure, conferences, and more
- Continuing education through lunch & learns, guided tours, conferences, and study groups
- Flexible work schedules that empower work-life harmony
- A calendar full of company-sponsored celebrations — from semi-annual parties to monthly town halls, happy hours, and community outreach events
Recommended Jobs
Storeroom Supervisor
Looking for meaningful work where you can make a difference in global innovation? Engineer a better future with Aerotech, a global leader in precision motion and automation. Our customers create some…
Operations and Administration Manager (US-Based Remote)
About SEEDS SEEDS is a mission-driven nonprofit organization focused on defining standards and promoting ethical practices for egg donation and surrogacy programs. SEEDS provides a voluntary, ind…
Project Manager - Commercial Roofing (Mount Joy)
Large Nationwide Commercial Roofing Contractor Seeking Strong PM's - not for the faint of heart!!! This Jobot Job is hosted by: Sam Kippen Are you a fit? Easy Apply now by clicking the Apply but…
Veterinary ER Assistant
Description: Pinnacle is looking for Emergency Veterinary Assistants for Day, Mid-shift and Overnight shifts! Pinnacle Veterinary Specialists is seeking an ER Veterinary assistant who is eager …
Senior Mechanical Engineer
Requisition ID: 97386 Job Category: Engineering Location: Pittsburgh, PA, United States Join a company that is passionately committed to the pursuit of a better world through positive ch…
Occupational Therapist Early Intervention
Job Description Job Description Benefits: Bonus based on performance Flexible schedule Signing bonus Training & development $500 Signing Bonus! We are a family-owned Early Interve…
GI largest group in the area - can support H1b
Opening for full-time Gastroenterologist to join established and growing practice with 5 physicians, 13 advanced practice providers, and a supportive staff of 35. Largest group in the region. F ull…
Receiving Technician
Receiving Technician Permanent Creating foldable displays, advancing medical innovations, or giving new life to precious metals – at Heraeus, we empower our customers to stay ahead of the curv…
Picker
Job Description Job Description Job Title : Warehouse Picker Location : Fair Lawn Job Type : Full-Time Salary : $16.50 About Us : Paragon Staffing is a leading industrial compa…
Mowing Crew Team Member
Join our team as a Mowing Crew Team Member and help keep outdoor spaces looking their best! This role is ideal for individuals who enjoy working outdoors, take pride in their work, and are eager to c…