Housekeeper

Job Description

Job Description

About Great Escapes RV Resorts

At Great Escapes RV Resorts, we are dedicated to delivering exceptional outdoor hospitality experiences while maintaining the highest standards of service, safety, and operational excellence. Our values define our approach:

• Excellence in All We Do – We strive for the highest quality in guest experiences, team leadership, and financial performance.
• Safety First – We ensure that every resort provides a secure and well-maintained environment for guests and employees.
• Communication – We foster clear, open, and proactive communication across all levels of our organization.
• Accountability - Everyone is expected to take ownership of all aspects of their duties at our parks. Being accountable for the work we do each day makes us such a strong team; we don’t have errors – we have areas of opportunity.
• Patience – We approach challenges and guest interactions with professionalism and understanding.
• Enthusiasm – We bring energy and passion to our work, creating a welcoming and engaging atmosphere.

POSITION OVERVIEW

Housekeeping is responsible for overseeing all aspects of our Camp-Resort’s cleanliness, maintaining brand standards, and exceeding guest expectations in the rental units as well as the public areas. This is a guest facing position, in which you will be continually interacting with guests during their stay. We want an exceptional employee with an eye for detail in our cabins as well as the beautiful public areas throughout our Camp-Resort. This is a full-time or part-time seasonal position that reports to the housekeeping supervisor.

ESSENTIAL JOB FUNCTIONS

1. Regularly clean, organize, sanitize, and maintain all areas of the property.
2. Maintain a genuine concern for our guests by supporting their experience and satisfaction.
3. Conduct quality audits within the facilities and rental uses, and address any deficiencies immediately.
4. Inventory supplies
5. Maintain clear communication with the front office and all departments so everyone knows which units are ready for guests.
6. Assist with onsite laundry operations.
7. Complete bathroom cleaning logs. Upload these to the dropbox each week.
8. Audit rental units for correct items and quantities.
9. Ensures compliance with federal, state, and local agencies that regulate resort operations.
10. Job Descriptions are subject to change at any time.

REQUIREMENTS

• High School Diploma or equivalent preferred
• Basic computer skills required
• Ability to communicate clearly and effectively through both verbal and written venues
• Current certifications in First Aid/CPR and AED or willingness to obtain upon hire
• OSHA safety training/certifications a plus
• Possess excellent organization skills, as well as the ability to manage and complete multiple tasks simultaneously.
• Possess exceptional guest relations skills
• Weekend & holiday hours are required

PHYSICAL DEMANDS

This position is an extremely physically active position. Employees are regularly required to stand, swim, walk, and run. Must be able to stand for long periods of time, stoop, kneel, and crouch. Must be able to lift and move up to 50 pounds. Employees are frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles).