Host
HOST
Part Time
1 year + experience required
Bistro Romano in Society Hill is a Philadelphia favorite for 38 years, renowned for regional Italian cuisine and impeccable service in our Granary Dining Room, Bistro Bar, Private 120 Dining Room and Wine Shoppe. We are looking for a seasoned host to join our team and help us to create extraordinary guest experiences.
Hosts are the face of our business. Our ideal candidate possesses excellent communication skills, strong organizational abilities and a keen attention to detail. You must be reliable, timely and friendly, and capable of providing thoughtful and responsive service. The restaurant opens at 4:45pm, Wednesday thru Sunday. The earliest shift begins at 2pm, and the latest ends around 11pm.
PRIMARY RESPONSIBILITIES:
- Greet all guests immediately upon arrival; provide a fond farewell upon departure
- Lead guests to tables and provide with menus
- Manage reservations using OpenTable
- Answer phone and check voicemail
- Confirm reservations; inquire about dietary restrictions and food allergies
- Receive take-out orders and execute payment
- Communicate with guests to ensure satisfaction with food and service
- Assist with setting and clearing tables and provide water service when required
- Ensure host stand and entry area is presentable and ready for guests at all times
- Manage coat check during winter months
- Vacuum carpets, stairs and vestibule
- Ensure restaurant frontage is neat and orderly
- Set up Wine Shoppe for daily operation
- Other duties as assigned
MINIMUM EXPERIENCE / QUALIFICATIONS:
- 1 year of hosting experience in an upscale, high-volume restaurant
- 18 or older
- Polite and calm under pressure
- Able to work in a standing position for 6-8 hours at a time
- Ability to lift and/or move up to 25 pounds
Compensation: Hourly (commensurate with experience)
Employee Dining Discounts
Daily Team Meal
Please reply to post with resume
Bistro Romano is EOE
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