Quality/Safety Program Manager

Hired by Matrix
Philadelphia, PA

Job Description

Job Description

At-a-Glance:

Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Quality/Safety Program Manager.

Position Type:
  • Contract
  • Onsite

Required

  • Qualifications & Experience:
    • Experience in quality management, safety compliance, or facility operations.
    • CMQ/OE certification (Certified Manager of Quality/Organizational Excellence) required.
    • ISO 9001:2015 training and certification required.
    • Strong knowledge of OSHA, NFPA, and industry-specific safety regulations.
    • Experience conducting audits, safety inspections, and risk assessments.
    • Ability to analyze data and implement quality and safety improvements.
    • Experience with CMMS systems and work ticket audits.
    • Excellent communication and leadership skills, with the ability to work with diverse teams and stakeholders.
    • Strong problem-solving skills, capable of addressing complex quality and safety challenges.
  • Preferred Qualifications:
    • Experience working in operations & maintenance (O&M) environments.
    • Prior experience in contractor oversight and vendor quality control.
    • OSHA 30, CSP, or CHST certification is a plus.
  • Key Competencies:
    • Ensures strict compliance with quality and safety standards.
    • Ability to analyze risks, conduct audits, and implement improvements.
    • Operates as an independent authority in quality and safety management.
    • Works effectively with contractors, facility managers, and safety teams.
    • Continuously enhances quality and safety protocols.
    • Takes ownership of responsibilities and drives initiatives forward.

Responsibilities:

  • Quality/Safety Program Manager is responsible for leading quality management and safety compliance across all Operations & Maintenance (O&M) Work.
  • Ensures strict adherence to the Quality Management Plan (QMP), ISO 9001:2015 standards, and all OSHA, NFPA, and industry-specific safety regulations.
  • Will oversee audits, inspections, risk assessments, and process improvements to ensure operational excellence, regulatory compliance, and a strong culture of safety.
  • Quality Management & Compliance:
    • Serve as the independent authority overseeing all quality-related activities for the O&M Contractor.
    • Maintain and enforce compliance with the Quality Management Plan (QMP) in alignment with ISO 9001:2015 standards.
    • Conduct audits and inspections of work processes to ensure contractual, regulatory, and safety compliance.
    • Review and assess facility operations for misalignment with contract requirements and develop mitigation strategies.
    • Oversee and validate document control, data storage, and compliance records in accordance with quality and safety standards.
    • Supervise and coordinate internal and third-party testing to ensure compliance with project specifications.
    • Audit CMMS work tickets (QFM events) to confirm proper categorization, documentation, and issue resolution.
    • Ensure corrective and preventive action plans (CAPA) are effectively implemented to address quality deficiencies.
    • Support and prepare for external audits, regulatory inspections, and compliance reviews.
  • Safety Oversight & Risk Management:
    • Develop and enforce safety programs, policies, and procedures in compliance with OSHA, NFPA, and other safety regulations.
    • Conduct job hazard analysis (JHA), Lockout/Tagout (LOTO) assessments, and PPE certifications.
    • Enforce preventative safety measures through training, coaching, and compliance checks.
    • Investigate safety incidents, determine root causes, and implement corrective actions.
    • Lead safety audits, workplace inspections, and risk assessments, ensuring compliance with workplace safety standards.
    • Develop and implement safety training programs, ensuring all employees are properly trained in hazard identification and emergency response procedures.
    • Maintain and report safety data metrics, tracking trends and proposing improvements.
    • Coordinate with O&M leadership, project safety managers, and regulatory bodies to ensure a culture of continuous safety improvement.
    • Ensure environmental, hazardous materials, waste disposal, and recycling activities meet all safety and environmental standards.
Posted 2026-03-27

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