Sr Communications Specialist

FedEx Services
Pittsburgh, PA

Under limited supervision, plans, develops, implements and evaluates effective intermediate communication efforts including strategy development, content determination, creative direction, research, writing, editing and validation.

Essential Functions

  • Recommends project budgets and forecasts anticipated budget spending.
  • Coaches others in less senior positions.
  • Perform other duties as assigned.

Additional Information

  • Serve as a primary HR Communications partner for the Surface Operations organization, translating complex HR programs, policies, and processes into clear, actionable messages for frontline and management audiences.
  • Maintain HR content in Surface Ops‑specific frontline communications channels, ensuring messaging is timely, relevant, and aligned with operational priorities.
  • Support global, enterprise-wide HR initiatives by developing coordinated communication plans, aligning messaging with international partners, and ensuring consistency across regions and subsidiaries.
  • Collaborate with cross functional HR partners—including Talent Acquisition, L&D, Total Rewards, Culture, and Change Management—to plan and execute key HR programs and ensure coordinated, employee focused communication strategies.

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Three (3) years directly related experience.

More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.

Knowledge, Skills, And Abilities

Demonstrated experience in institutional or corporate communications with an emphasis on communication planning/analysis and exposure to print and non-print media strategies.

Ability to study complex data and broad business strategy and convert into practical, effective communication strategies.

Proficient analytical, problem-solving, organization, creativity, grammar, writing and human relations/relation management skills.

Preferred Qualifications: Proven ability to craft clear, engaging, and empathetic communications on HR programs, policies, and change initiatives for diverse employee groups. Experience partnering with cross functional teams to deliver communications that support transformation initiatives.

Pay Transparency

Pay: Memphis, TN Pay Range: $5,662.27/mo - $9,342.75/mo; Plano, TX and Pittsburgh, PA Pay Range: $5,960.29/mo - $9,834.48/mo. (E25)

Additional Details: This position will be hybrid in Memphis, TN, Plano, TX and Pittsburgh, PA and candidates must live within a 50 mile radius. This position is hybrid, meaning that employees will be required to work at a FedEx Campus location several times per week.

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].

Applicants Have Rights Under Federal Employment Laws

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
Posted 2026-03-12

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