Front Desk Agent
Job Description
Job Description
Front Desk Agent- Renaissance Allentown, Allentown, PA
- Flexible Availability Required
- Part Time
- Primarily 3pm-11pm./ 7am-3pm as needed. /Mid-shift as needed.
- Weekends and holidays are also required.
- $15.00/Hr.
- Criminal Background Check Required
Position Overview:
We’re looking for an engaging, detail-oriented Front Desk Agent to deliver exceptional service to our guests. In this highly visible role, you’ll be the first and last impression — setting the tone for a stay that’s both elevated and personalized.
What You’ll Be Doing:- Welcome guests with warmth, professionalism, and efficiency during check-in/check-out.
- Accurately manage guest reservations, payments, and folios using our property management system.
- Provide knowledgeable recommendations on hotel features and local attractions.
- Handle guest inquiries, service requests, and concerns with confidence and care.
- Collaborate with housekeeping, engineering, and other departments to meet guest needs.
- Uphold the cleanliness, organization, and safety of the front desk area
- Follow all brand standards and operational procedures to maintain consistency and excellence.
- Prior in person customer service experience required, especially in an upscale environment.
- Outstanding communication and interpersonal skills.
- Tech-savvy with the ability to quickly learn new systems.
- Calm, professional demeanor in fast-paced or high-pressure situations.
- Commitment to hospitality and guest satisfaction.
- Reliable, punctual, and adaptable to shifting priorities.
- Medical, dental, and vision insurance.
- Matching 401K.
- Paid time off to use within the first year.
- Paid vacation after one year.
- Six paid holidays.
- Marriott rooms discount on hotel stays worldwide.
- Free gym membership.
Recommended Jobs
Daycare Teacher - Assistant Teacher
Job Description Job Description Benefits: Competitive salary Health insurance Paid time off Training & development Position: Daycare Teacher Primrose School of Royersford and Pr…
Key Account Rep
Purpose To manage, sell to, and service Dunham’s Sports by presenting adidas products (both Footwear and Apparel) and driving profitable, sustainable growth. This role is intended for someone who op…
Health Physicist
Job Description Job Description TerranearPMC, LLC (TPMC) is seeking an experienced, knowledgeable & career focused Health Physicist (HP) to serve as Radiological Engineer as part of our nationwid…
Road Service Technician
Job Description Job Description Become a full-time Road Service Technician with Lift, Inc. to provide superior service to our customers while working on a dedicated team in State College, PA!…
Regional Sales Director (Ohio)
Job Description Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in me…
Sr. Software Engineer (Full Stack)
Apply now: Sr. Software Engineer (Full Stack) , Remote (EST Hours Required). Start date is ASAP for this Contract-to-Hire position. Job Title: Sr. Software Engineer (Full Stack) Location-Type: …
Shipping and Receiving Clerk
Job Description Job Description The purpose of the Shipping and Receiving Clerk position is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately withi…
Experienced Caregiver
Job Description Job Description Reimagine Your Career in Home Care As a medical professional, you know that what you do impacts you as much as your clients and their families, and at Acc…
Future Opening: Fitness Manager
The Fitness Manager position is responsible for the operations and profitability of the Retro Results program. Qualified candidates will possess: ~A strong work ethic ~Exceptional communication and …
Project Manager
Job Description Job Description Description: Project Manager Parratt-Wolff, Inc. – Watsontown, PA Parratt-Wolff, Inc., a geotechnical and environmental drilling firm is looking to add …