Administrative Assistant II

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Compensation Considerations:

Perform administrative clerical tasks for research division including front desk coverage for Hemophilia Clinic of Western PA.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant – Hemophilia Center of Western PA

WHAT TO EXPECT

Schedule: Monday – Friday, 8:00 AM – 4:30 PM

Starting Pay: $20.00 – $23.00 per hour, based on experience

About the Role
Vitalant’s Hemophilia Center of Western PA is seeking a detail-oriented and patient-focused Administrative Assistant II to support both our clinical operations and research department. This role is essential in ensuring a smooth and welcoming experience for patients while also providing critical administrative support to our research team.

This position will primarily support front desk operations during busy clinic days in addition to dedicated time assisting with research-related administrative tasks.

Key Responsibilities

Front Desk / Clinic Support:

• Greet and assist patients and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls
• Schedule and coordinate patient appointments
• Distribute and collect patient forms and ensure completeness
• Support overall clinic flow during high-volume days

Administrative / Research Support:

• Perform high-volume data entry for the bleeding disorders patient database
• Scan and upload documents into electronic medical records (EMR) systems
• Maintain accurate and organized records
• Provide clerical and administrative support to the research department
• Assist with additional administrative tasks and special projects as assigned

Qualifications

• High school diploma or equivalent required; additional education preferred
• 2+ years of administrative or clerical experience, preferably in a healthcare setting
• Strong attention to detail and accuracy, especially with data entry
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and general computer systems

What We Offer

• Competitive compensation based on experience
• Comprehensive benefits package including medical, dental, and vision
• Paid time off and holidays
• Opportunities to support meaningful work in patient care and research
• A collaborative and mission-driven team environment

At Vitalant, your work has purpose. Join us in supporting patients and advancing care for those with bleeding disorders.

Location:

201 North Craig Street Suite 500 Pittsburgh, PA 15213

Job Category:

Administrative Support

Contact Information: [email protected]

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.