Scheduling Liaison
Summary
The Scheduling Liaison will be responsible for scheduling patient appointments and communicating with patients prior to and following receipt of outpatient services. This individual will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.
Essential Duties and Responsibilities
• Receive all patient phone calls regarding appointments such as scheduling, rescheduling, etc.
• Assist patients with patient form completion in accordance to Community Health Net policy and procedure.
• Contact all patients regarding missed appointments including contacting all patients that were “No Shows” (follow complete process).
• Confirm all cancelled appts are rescheduled in Practice Management System.
• Receive all patient phone calls regarding appointments such as scheduling, rescheduling, etc.
• Act as the liaison between patients and clinical staff during patient hours.
• Documents in a professional manner all interactions with patients in the Electronic Health Record (EHR) system.
• Perform other job duties as assigned by Supervisor.
Requirements/Qualifications
High school diploma or General Education Diploma (GED). At least one (1) year of experience in a medical office setting preferred. Possess excellent verbal and written communication skills. Strong work ethic and can work independently. Must be self-motivated and with the ability to multi-task in a fast-paced environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have professional and telephone etiquette.
Recommended Jobs
STAT MedEvac Pilot — Critical Care Flight Captain
A healthcare provider is seeking a Full-Time Pilot to support STAT MedEvac operations in Altoona, PA. The Pilot in Command will ensure safe aircraft operation while conducting critical care transports…
Cook - Lead Line
Cook-Lead Line Position for a person with 3 years of experience working in the high-volume environment at Reading Terminal Market. Quick short-order cooking abilities and good organizational ski…
Flatbed CDL A Regional Truck Driver
18 Wheels Cargo is actively hiring experienced Class A CDL Flatbed Drivers for a Regional W2 position . We specialize in pipe and steel transport. This role offers high percentage-based pay, home …
Part Time Veterinarian | Norristown, PA
Overview: has a tremendous opportunity for an Associate Veterinarian to join our close-knit feline focused practice in Norristown, PA! The ideal candidate is an experienced surgeon interested in sp…
Morning Production Worker
Looking for part-time help to make our World Famous Strombolis and other production items for our long standing family owned restaurant. Pleasant working environment and willing to have fun working i…
School Based Community Resource Navigator - Lehigh Valley
United Way of the Greater Lehigh Valley (UWGLV) seeks an enthusiastic, independent, and professional school-based Community Resource Navigator. This is an AmeriCorps direct-service position that is gr…
Behavioral Health RN: Full Time Day Shift Contract- No Weekends!!
GHR Healthcare is hiring for a Registered Nurse opportunity that offers the chance to support individuals with intellectual and developmental disabilities in a structured, supportive day program …
Commercial Lines Account Manager
One of the nation’s top privately held independent insurance brokers, consistently ranked among the leaders by business volume in construction and heavy-lift industries, is seeking an experienced C…
Physical Therapist Assistant
Tender Touch Rehab Services is seeking a dedicated and compassionate Physical Therapist Assistant to join our dynamic team, providing exceptional rehabilitation services within various healthcare faci…
General Dentist
General Dentist - Ownership Available! Clinic Hours: Monday-Thursday 8:00 am-4:30 pm Summer hours change slightly to enjoy sunshine activities 7:00 am-3:30 pm QUALIFICATIONS: New Grads …