Customer Service & Propane Operations Associate

Customer Service & Propane Operations Associate

Narvon, PA

Do you like variety in your day? Helping customers one minute and stepping outside to assist with operations the next? This role keeps you engaged, active, and connected to the people you serve.

Why You'll Love Working with Us:

• Customer-facing Impact : Play a key role in supporting our community by helping customers feel heard, safe, and well-served.
• Small Company Environment: Work in a local business where people know each other and your role matters.
• Respectful Leadership: Contribute to a team that values employees and supports their long-term success.
• Customer-Trusted Reputation : Take pride in representing a company known for reliability, honesty, and going the extra mile.
• Faith-based Culture: Work for a company committed to integrity, honest service, and honoring God in daily business.

At Sweetwater Supplies, we're a faith-based, locally owned company that provides welding supplies, equipment, gases, and other related supplies. We're committed to integrity, respectful service, and strong community ties.

What You'll Do as a Customer Service & Propane Operations Associate:

• Greet customers and provide service in person and by phone.
• Answer calls, respond to inquiries, and prepare delivery tickets and customer records accurately in company systems.
• Accept & process payments in person, by phone, and by mail.
• Work with the team to keep daily office and yard operations running smoothly, including rotating Saturday coverage.
• Fill propane cylinders, purge new tanks, and handle propane storage safely in accordance with company and regulatory standards.
• Use a forklift to load and unload service trucks.
• Help with outdoor yard tasks, including snow removal and general maintenance.
• Perform delivery duties as needed.

Our Ideal Customer Service & Propane Operations Associate:

• Experienced: Forklift experience preferred but not required. Experience in propane, fuel delivery, yard operations, or similar industries is a plus. CDL Class B with Hazmat and Tanker endorsements is a plus. Willing to train the right candidate.
• Service-oriented: Customer-focused, friendly, and able to communicate clearly in person and by phone.
• Organized & Detail-oriented: Keeps records accurate, stays on top of tasks, and manages both office and yard responsibilities.
• Self-motivated: Works well with others while taking initiative to complete daily responsibilities without constant direction.
• Safety-focused: Follows procedures carefully when handling propane and operating equipment.
• Basic Computer Skills: Comfortable with data entry and using standard office systems.
• Physical Requirements: Able to lift and move propane cylinders, stand and walk for extended periods, and work outdoors in varying weather conditions.

What we offer our Customer Service & Propane Operations Associate:

• $25/hour
• Full-time schedule: Monday-Friday, 7:00 a.m.-4:30 p.m., with rotating Saturday coverage from 8:30 a.m.-12:30 p.m.
• Part-time option: 20-30 hours per week with rotating Saturday coverage from 8:30 a.m. to 12:30 p.m.
• Health, dental, & vision insurance
• Paid time off & paid holidays
• 401(k) with 4% company match
• A small, faith-based company that values employees and long-term stability

To Apply

Apply if you enjoy customer service, office support, and hands-on propane yard operations, and are looking for full-time or part-time work with a local propane delivery company.

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REQUIREMENTS

• Forklift experience preferred
• Experience in propane, fuel delivery, yard operations, or similar industries
• CDL Class B with Hazmat and Tanker endorsements is a plus