Product Manager - UAT
Contract Role - ONSITE
Overview
We are seeking a Product Manager focused on Product Readiness to lead User Acceptance Testing (UAT) and post-release Hypercare activities. This role ensures products are operationally ready for production by driving planning, execution, governance, communication, and metrics across UAT and stabilization phases.
Reporting to a Senior Product Manager, this position owns day-to-day readiness execution and partners closely with Product, Engineering, Business, and Support teams.
Key Responsibilities
- Plan and manage UAT timelines (4–5 weeks pre-release) aligned to release schedules
- Develop test plans, entry/exit criteria, and readiness documentation
- Coordinate UAT readiness (tester onboarding, access, roles, permissions)
- Drive daily UAT execution, tracking scripts, defects, risks, and gaps through closure
- Produce and distribute daily UAT status updates
- Enforce standard UAT templates and governance across workstreams
- Obtain UAT signoffs and manage completion procedures
- Support Hypercare (3–8 weeks post-release), including defect triage and stabilization reporting
- Escalate risks and issues with clear data and context
Required Qualifications
- Bachelor’s degree
- 5–10 years of experience in Product, Project, or Program Management, or UAT/Release coordination
- Hands-on experience with UAT and post-production Hypercare in complex environments
- Strong organizational, communication, and execution skills
- Proven ability to manage multiple workstreams in fast-paced, deadline-driven settings
Preferred Qualifications
- Experience with digital platforms or web-based solutions
- End-to-end delivery experience (requirements, scope, release, risk, and change management)
- Vendor management experience
- Strong cross-functional business acumen
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