AP Manager

Company Background PureStar is North America's clean leader of outsourced laundry services and linen management to the hospitality industry. With locations across the United States, Mexico and the Bahamas, we help create safe stays for thousands of client partners ranging from 7,000-key resorts to 200-room boutique hotels, spas, restaurants, fitness centers, and private clubs. Our company is a unified family of independent market leading brands, including Brady Linen, United Laundry Services, Royal Hospitality, AC Linen, Hotelier Linen Services, and Five Star Laundry, among others. The first of our kind, we are uniquely positioned to push the envelope in our industry with a focus on continuous improvement and best practices distilled from over a hundred years of multi-generational expertise. #purestar #cleanleader #safestay

Organizational Objectives:

The Accounts Payable Manager will lead all day-to-day AP operations and supervise a team of up to 8 Accounts Payable Specialists, Supervisor and Analysts, ensuring that departmental goals and project milestones are met including, but not limited to, meeting approved expense budgets. The Manager is responsible for developing and upgrading the skill levels and competencies of the AP team, and for enhancing the Accounting organization's influence in decision-making around process enhancements that will improve PureStar's operational efficiency. The Manager will also stay abreast of trends in disbursements processing and performance tracking, to give PureStar management guidance in how to effectively reduce overhead expense ratios while maintaining or improving quality, speed and cost metrics. These short- and long-term objectives must be pursued in the context of a medium-sized organization in a highly cyclical industry, when resource constraints and changes in strategic goals may arise suddenly. Accordingly, a focus on the near-term and medium-term are essential, combined with resourcefulness and adaptability.

Core Responsibilities

• Management of Accounts Payable, which includes timely processing of vendor invoices and expense vouchers, line supervision of AP Team (including 3rd party provider), and payment of vendors in accordance with PureStar management's directions.
• Establish procedures and delegate tasks among AP Team to ensure maintenance of accurate records and reconciliation of control reports, and periodic review of applicable accounting reports and accounts payable register to ensure accuracy.
• Maintain systems, procedures and policies related to accounts payable functions to ensure adherence to company guidelines, and that 1099 forms and other regulatory filings are completed timely and supported by source documents.
• Review process workflows to improve and implement best practices, to address efficiencies & provide resolutions, and to drive automations where possible
• Assist with monthly closing of financial records and posting of month end information; ensure accuracy of records.
• Act as a liaison between the company, government and external accountants to meet information needs and maintain historical records for statutory retention purposes while minimizing expense and duplication of effort.
• Provide accounting assistance to project managers and operations staff; respond to financial questions/concerns to meet business needs.
• Vendor Relations: train AP specialists and team members in customer service and problem-solving to enhance vendors' overall experience with PureStar. Act as first line of escalation for vendor complaints, working to resolve disputes efficiently and in a fact-centered environment.
• Department Budget: prepare operating expense and headcount budgets for approval. Monitor spending for adherence to budget and recommend actions to reduce unfavorable variances.

Minimum education, experience and/or requirements:

• Bachelor's Degree in Finance, Accounting, or Business Management.
• Demonstrated work experience as an AP Manager, including team development skills, leadership with exceptional customer-focused communications skill set.
• Strong attention to detail and accuracy with superior analysis skills. Ability to accurately process numerical data and train AP specialists to improve their speed and accuracy.
• Customer-service focus, with ability to prioritize internal customers' responses based on the criticality of their roles.
• Excellent analytical, and verbal and written communication skills, including a high degree of proficiency in Microsoft suite (Excel, Word) with ability to train others to enhance their skills.
• Strong cross-functional problem-solving skills, demonstrating an ability to work with upstream and downstream groups (e.g., Purchasing, General Accounting, Operational Teams) to improve process quality, reduce costs, and shorten cycle times.
• Must have diplomatic finesse in difficult customer situations.

Knowledge of and operational experience in multiple procure-to-pay (P2P) process environments, and ability to apply those varied experiences to solving problems at PureStar