Project Manager

Job Description

Job Description

Description of Duties

• Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity.

• Develops and maintains project plans and other artifacts as required using PTC or other established project management standards, procedures, templates, and methodologies.

• Coordinates with business owners and other analysts to define and refine the project scope.

• Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing.

• Conducts lessons learned sessions during and after projects to identify recommendations for improvement.

• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.

• Adheres to the PTC PMO Playbook and referenced artifacts.

• Perform tasks and other duties as related to this position and role and assigned by the Commission.

Desired Skillset

• The ideal candidate will have a minimum of five (5) years of expertise in project/project management of projects of various size and subject matter, including but not limited to integration, scope, schedule, cost, communication, vendor, and risk planning and management.

• Experience related to Long-haul Fiber Networks, Facility/Campus Data Networks, Wireless connectivity, Wi-Fi Networks and Unified Communication technology.

• Additional beneficial skills include:

o Project Management Professional (PMP) Certification,

o ServiceNow Experience in Idea, Project, and Demand modules

o Enterprise Business Solutions, specifically SAP projects

o ITIL / ITSM practices and methodologies

Engagement Requirements

• Candidate’s location is preferred to be within Pennsylvania.

• The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.

• In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.

• If the resource is based within a 3-hour commuting distance of the Commission’s Middletown PA offices, then no additional compensation for any travel is allowed. The rate is inclusive of any travel costs.

• If travel expenses are authorized, then the travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). GSA Guidelines are available at: -book/per-diem- rates?gsaredirect=portalcontent104877 .

• The vendor must arrange for workspace for its project team. The Commission will provide meeting space; however, it does not plan to house the project team on a daily basis unless this statement of work states otherwise.

• Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources must be returned to the Commission within 2 weeks of the resources being offboarded. All equipment shall be returned to the Commission in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.

• Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:

o Complete the consultant onboarding spreadsheet provided by the Commission.

o Sign the Commission’s “Acceptable Use of Commission Technology Resources” (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.

o Provide a contact phone number and a current professional photo.

o Must provide a copy of the results of a Pennsylvania Access to Criminal History – Record Check Certification (ePATCH) of the selected candidate dated after the release date of the Statement of Work.

o Provide a copy of the results of a National Criminal Check.

o If vendor resources will manage or access The Commission systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their Commission supervisor.

• The Commission IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:

o Use cameras during meetings.

o Maintain a professional appearance when in meetings and on camera.

o Resources must be available to come to the Commission work location within 3 hours in case of an emergency.

o The vendor-provided resource is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.

• The Commission has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year’s Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.

• Resources must abide by all published IT Standards, including those published publicly at -now.com/kb.

• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.

Requirements

Skill

Required / Desired

Amount

of Experience

Management of projects of various size/subject matter, including integration, scope, schedule, cost, communication, vendor, risk planning
Required
5
Years

EXP with Long-haul Fiber Networks, Facility/Campus Data Networks, Wireless connectivity, Wi-Fi Networks and Unified Communication technology
Required

Project Management Professional (PMP) Certification
Highly desired

ServiceNow Experience in Idea, Project, and Demand modules
Highly desired

Enterprise Business Solutions, specifically SAP projects
Highly desired