Digital Asset/Crypto Product Manager Lead (Pittsburgh)

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success.

As a Digital Asset/Crypto Product Manager within PNC's Asset Management Group (AMG) organization, you will be based in Pittsburgh, PA. Other PNC locations will be considered. Responsibilities require time in the office or in the field on a regular basis.

As a digital asset/crypto product expert you will bring domain knowledge to help set strategy for crypto initiatives in AMG. In this role, you will:

Partner with key stakeholders to develop/evolve the roadmap for the crypto custody offering
Coordinate cross-LOB crypto initiatives to identify opportunities to share infrastructure, enable multi-LOB usage, and enable other digital asset capabilities
Lead agile crew(s) performing development work on crypto solutions
Translate business requirements and business strategy into actionable agile stories
Prioritize crypto development work backlog
Coordinate with project managers, technology team, and controls partners for Change Governance
Act as resource for client-facing team to address product questions, provide training and communications
Partner with Marketing, Training, Communications to develop client and internal support materials, training, etc.
Manage the pricing/fee structure for crypto currency offering
Conduct competitive analysis and recommends enhancements to the platform
Partner with Operations, Technology, Digital, and Product Owner to influence end-to-end processes supporting
Coordinate with 2LOD partners to develop/maintain account agreements and disclosures
Own product controls related to crypto products

Preferred experience/skills include:

Experience supporting product development and product launches, and navigating regulatory and compliance issues
Experience with blockchain or crypto-related legal and regulatory matters
Experience leading an agile crew/team
Strong familiarity with financial institution partnerships
Proven ability to advise cross-functional teams in a fast-paced, technology-driven environment
Background in fintech, crypto, or other emerging financial technologies

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Responsible for end-to-end business and financial results for multi-faceted, complex products through the selection, design, development and promotion of new and existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding recommendations. Champions business cases, business plan and roll-out of specific products, product groups or experiences.
• Monitors the marketplace to assess product, technology, and markets trends to identify a market need or opportunity. Recommend innovative new products, new experiences or enhancements to existing products and develops and designs the features of a designated new or existing products Manages the end-to-end development, production, roll-out, pricing or promotion of specific products, product groups or experiences and resolves complex operational and process problems that arise .
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates and/or leads activities with external stakeholders and clients to ensure all product offerings meet their strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Coordinates across groups and leads key contributors.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

Competencies

Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

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